Resident Programs Assistant Manager

Associa•San Antonio, TX

11h

About The Position

The Resident Programs Assistant Manager develops, coordinates, and executes a dynamic calendar of high-quality resident programs, including at least one major signature event each week. Programming may include distinguished speakers, cultural presentations, musical performances, educational lectures, art programs, expert panels, and special-interest gatherings that promote social connection, intellectual engagement, and an exceptional resident experience. The position oversees event planning, promotion, budgeting, and execution while building relationships with residents, guests, community partners, and vendors. It also supports in-house marketing, community visibility, and sales and leasing initiatives through engaging events that encourage residents to invite friends and family and introduce prospective residents to the lifestyle of The Towers on Park Lane.

Responsibilities

Develop and manage monthly and annual event calendars, including at least one major signature event each week, seasonal celebrations, special programs, and resident activities.
Identify and secure speakers, performers, cultural organizations, subject matter experts, and community partners.
Coordinate event concept development, scheduling, budgets, vendors and contracts, room setup, audiovisual needs, catering, promotional materials, registration, execution, and follow-up.
Create sophisticated, culturally enriching, educational, and entertaining programming that reflects residents’ interests.
Establish attendance goals and evaluate major events using participation, resident feedback, guest attendance, and expenses.
Coordinate with Food and Beverage, Housekeeping, Plant Operations, Resident Services, and other departments to execute events successfully.
Develop programs that encourage resident participation, social connection, intellectual engagement, and a strong sense of community.
Build relationships with residents to understand their interests, solicit ideas, encourage participation, and improve programming.
Encourage residents to invite friends, family, and guests to designated events.
Develop and coordinate event flyers, invitations, newsletters, calendars, digital signage, email announcements, and other promotional materials; ensure they are accurate, attractive, on-brand, and distributed in advance.
Coordinate event photography and approved stories or highlights showcasing community engagement and the lifestyle at The Towers.
Collaborate with Marketing and Business Development on events that strengthen community awareness and demonstrate the value of living at The Towers.
Develop signature events with Marketing and Business Development to attract prospective residents, engage referral partners, and showcase the lifestyle and value of The Towers.
Plan and coordinate prospect-facing events, open houses, lifestyle presentations, and special receptions that support sales and leasing initiatives.
Manage guest invitations, registration, attendance tracking, and follow-up with Marketing and Business Development.
Provide a welcoming, professional experience that strengthens community visibility, builds relationships, and encourages prospective residents to explore The Towers.
Track guest and prospect participation, evaluate event outcomes, and report results to leadership to measure engagement and support business development goals.
Develop event budgets, monitor expenses, coordinate vendor proposals, and follow established spending approval procedures.
Maintain event schedules, attendance records, vendor information, and other documentation; provide monthly reports on events, attendance, resident feedback, budget performance, upcoming programs, and guest participation.
Use event results and feedback to improve programming quality, increase attendance, and ensure responsible use of community resources.