Resident Programs Director

Commonwealth Senior Living at Farnham•Farnham, VA

About The Position

The Resident Programs Director plans, supervises, and monitors the “Sweet Memories” and Assisted Living activity programs to meet residents’ individual and collective needs and help them remain engaged, healthy, and active. The role assists the Resident Care Director in maintaining residents’ physical and emotional health and is responsible for activities programming in the memory care neighborhood and assisted living. The director also oversees program staff and volunteers, coordinates resident and family engagement and transportation, supports occupancy and sales efforts, and models the company’s core values.

Requirements

Two years of college in a health care field, or qualification as an activities professional by a recognized accrediting body.
One to two years of full-time work experience within the last five years in an activities program in an adult care setting, or similarly related experience with specialized memory care programs.
CPR and First Aid certification.
Universal Assessment Instrument and Individual Service Plan certificates, or willingness to obtain them.
Thorough knowledge of residents’ social and psychological needs.
Ability to work without close supervision and follow verbal and written instructions.
Willingness to perform non-professional duties.
Ability to work effectively with technology and maintain or assist in maintaining the SMILE family engagement/calendar creator platform.
Acceptable driving record that allows the employee to be insured on the company insurance.
Valid driver’s license.

Responsibilities

Design creative activity programs based on company standards and residents’ individual needs and interests.
Plan seven-day-per-week activity calendars that promote participation in a structured environment, including one-to-one programming for residents who cannot participate in groups.
Work closely with the Resident Care Director to serve residents, families, visitors, and staff.
Monitor day-to-day operations of the Sweet Memories Neighborhood, including resident ADLs, meals, neighborhood cleanliness, activity delivery, and assigned charting and documentation.
Follow state-mandated Assisted Living Facility regulations.
Participate in delivering CSL Signature Service Programs to Sweet Memories and Assisted Living residents.
Assist with and provide input on completing and updating UAIs, ISPs, and other assessments related to the Sweet Memories Program.
Participate in care-plan and family meetings.
Communicate with families about residents’ involvement in the activity program.
Assist with training and teaching staff for Sweet Memories Neighborhood and Assisted Living activity programs.
Guide and serve as a resource to staff on the importance of activities and other aspects of residents’ quality of life.
Participate in resident move-in processes for the Sweet Memories Neighborhood and Assisted Living.
Assist with tours and customer contact to help maintain desired occupancy.
Coordinate community special events, including family nights and open houses.
Manage the volunteer program, including training and supervising volunteers.
Manage transportation for outings and medical transportation as needed.
Provide weekend coverage as assigned.
Perform any job in the facility upon request by the Executive Director.
Directly supervise Program Assistants or Activity Assistants, including interviewing, planning and assigning work, directing work, appraising performance, addressing complaints, and resolving problems.
Model the company’s core values and ensure personnel exemplify them.
Create and drive the sales culture.
Perform other duties as assigned.