Resident Move-In Coordinator

United Methodist Communities•Collingswood, NJ
•$19 - $21•Onsite

About The Position

This role involves guiding older adults and their families through the process of moving into Collingswood Manor, a nonprofit senior living community. The coordinator will serve as a point of contact from the initial inquiry to the day the new apartment feels like home. Collingswood Manor has been certified as a Great Place to Work for 9 consecutive years.

Requirements

  • High school diploma or GED
  • At least 1 year of customer service or sales experience in any setting, such as hospitality, real estate, retail, or healthcare
  • Comfort using Microsoft Word, Excel, and Outlook
  • Availability for rotating weekends and holidays

Nice To Haves

  • Experience in senior living, healthcare, or apartment leasing
  • Experience with a CRM

Responsibilities

  • Respond to prospective resident inquiries and connect leads with the appropriate sales team member
  • Guide new residents through apartment selection, reservation, and move-in preparations
  • Update prospect and occupancy records in Aline and support reporting efforts
  • Coordinate apartment readiness to create a smooth move-in experience
  • Support community events, outreach efforts, and marketing projects
  • Share prospect and move-in activity updates with team members and community leadership

Benefits

  • Health, dental, and vision insurance
  • Group life insurance, plus voluntary life insurance
  • Retirement plan with employer match
  • Paid time off, plus 9 paid holidays
  • Tuition assistance, plus professional development and online learning
  • Employee assistance program and employee discount
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