Resident Move-In Coordinator
United Methodist Communities•Collingswood, NJ
•Onsite
About The Position
This role involves guiding older adults and their families through the process of moving into Collingswood Manor, a nonprofit senior living community. The coordinator will serve as a friendly and calming point of contact from the initial inquiry to the day the new apartment feels like home. The community offers independent living, assisted living, memory care, and rehabilitation services.
Requirements
- High school diploma or GED
- At least 1 year of customer service or sales experience in any setting, such as hospitality, real estate, retail, or healthcare
- Comfort using Microsoft Word, Excel, and Outlook
- Availability for rotating weekends and holidays
Nice To Haves
- Experience in senior living, healthcare, or apartment leasing
- Experience with a CRM
Responsibilities
- Respond to prospective resident inquiries and connect leads with the appropriate sales team member.
- Help guide new residents through apartment selection, reservation, and move-in preparations.
- Update prospect and occupancy records in Aline and support reporting efforts.
- Coordinate apartment readiness to create a smooth move-in experience.
- Support community events, outreach efforts, and marketing projects.
- Share prospect and move-in activity updates with team members and community leadership.
Benefits
- Health, dental, and vision insurance
- Group life insurance, plus voluntary life insurance
- Retirement plan with employer match
- Paid time off, plus 9 paid holidays
- Tuition assistance, plus professional development and online learning
- Employee assistance program and employee discount
- Overtime paid at time and a half for weekend events
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
