Resident Move-In Coordinator
About The Position
The Resident Move-In Coordinator is a full-time member of the Sales and Marketing team at Collingswood Manor, a community serving residents in assisted living, skilled nursing, and rehabilitation. The role supports prospective residents and their families through the decision-making and move-in process, including inquiries, apartment selection, and coordination of move-in activities. The coordinator also maintains records, assists with reporting, supports events and marketing initiatives, and communicates prospect and occupancy updates to the team and leadership. The position is based at 460 Haddon Avenue, Collingswood, New Jersey. The regular schedule is Tuesday through Saturday, with an assigned shift of either 9:00 a.m.–5:30 p.m. or 9:30 a.m.–6:00 p.m., decided at hire. Pay is $19.10–$21.48 per hour, based on experience. Overtime is paid at time and a half for weekend events.
Requirements
- High school diploma or GED.
- At least 1 year of customer service or sales experience in any setting, such as hospitality, apartment leasing, retail, or healthcare.
- Comfort using Microsoft Word, Excel, and Outlook.
- Availability to work Saturdays as part of the regular schedule.
- Must be able to produce a negative drug test.
- May be subject to a background check.
Nice To Haves
- Experience in senior living, healthcare, or apartment leasing.
- Experience with a CRM or other customer tracking software.
Responsibilities
- Serve as a point of contact for prospective residents and direct inquiries to the appropriate team member.
- Assist with apartment selection and coordinate move-ins for incoming residents.
- Maintain prospect, resident, and occupancy records and assist with routine reporting.
- Coordinate apartment preparation activities before resident move-ins.
- Provide administrative support for community events, outreach activities, and marketing initiatives.
- Communicate prospect activity, move-in updates, and occupancy information to team members and leadership.
Benefits
- Medical, dental, and vision insurance.
- Group life insurance and voluntary life insurance.
- Retirement plan with employer match.
- Paid time off and 9 paid holidays.
- Tuition assistance, professional development, and online learning.
- Employee assistance program.
- Employee discount.
- Overtime paid at time and a half for weekend events.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
