Move-In Coordinator

Senior Lifestyle•West Chester, PA

About The Position

The Move-In Coordinator supports occupancy through effective planning of move-ins, move-outs, and in-house transfers. The role assists incoming residents with all facets of their transition to the property and supports the marketing team with tours, telephone inquiries, events, and community outreach as needed. The coordinator also assists with the sales process and report production, coordinates unit refurbishing, cleaning, and inspections between residents, and communicates incoming residents’ special needs or requirements to appropriate channels.

Requirements

  • Be detail-oriented and take pride in accuracy.
  • Have an outgoing personality and enjoy communicating with coworkers across multiple departments, prospective residents, and their family members.

Nice To Haves

  • Previous sales experience of any kind is preferred.

Responsibilities

  • Assist incoming residents with all facets of their transition and move to the property.
  • Support the marketing team by assisting with tours, responding to telephone inquiries, hosting functions, and conducting community outreach as needed.
  • Assist in the sales process with prospects and in the production of reports.
  • Coordinate the refurbishing, cleaning, and inspection of units after move-outs and before move-ins.
  • Communicate incoming residents’ special needs or requirements to the appropriate channels.

Benefits

  • Health benefits
  • Dental benefits
  • Vision benefits
  • Retirement benefits
  • Short-term disability
  • Long-term disability
  • Paid time off
  • Access to DailyPay to access earned but unpaid wages before the next payday
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