Move-In Coordinator

Monarch Communities • Princeton, NJ

19h

About The Position

The Move-In Coordinator supports and assists the Sales Director with sales and the resident move-in process. The position is hourly and non-exempt, and reports to the Sales Director. The coordinator helps prepare new residents for a smooth transition into their new home and supports sales and marketing activities while maintaining a welcoming environment for prospects and residents.

Requirements

• At least 1 year of experience in an administrative support role.
• Previous customer service or sales experience.
• Experience working with the elderly population.
• Excellent verbal, written, and interpersonal communication skills.
• Proficiency in Microsoft Office, including Word, Excel, and Outlook, and other web-based platforms as needed.
• Knowledge of federal and state regulations pertaining to assisted living.

Responsibilities

• Coordinate and obtain required move-in paperwork and prepare new residents’ business files.
• Participate in new resident orientation and help ensure a smooth, successful transition to their new home.
• Assist the Sales Director in keeping the sales and marketing database current.
• Support the Sales Director and Executive Director in building trusting, positive relationships with prospects.
• Ensure model apartments are well maintained and presentable for tours.
• Use effective telephone skills to generate qualified leads and appointments.
• Participate in and attend scheduled in-service training.
• Ensure compliance with federal, state, and local regulations, and community policies and procedures.
• Perform other duties as assigned.

Benefits

• Medical and prescription, dental, and vision insurance.
• Life insurance and accidental death and dismemberment (AD&D) insurance.
• Short-term and long-term disability coverage.
• Flexible spending account for commuter and parking expenses.
• Employee Assistance Program (EAP).
• 401(k) retirement plan with company match.
• Paid time off and holidays.
• Tuition reimbursement.
• Employee referral bonus.
• Resident referral bonus.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed