Move-In Coordinator

Sterling • Naples, FL

2d

About The Position

The Move-In Coordinator, also referred to as the Sales and Marketing Coordinator, enhances the resident experience by coordinating resident move-ins and transitions into the community. The role provides backup for the sales team, including guiding community tours, coordinating future resident interviews and appointments outside the community, and assisting with marketing-plan details. Work is performed in a friendly, courteous, helpful, timely, and professional manner, following Grand Living community standards, processes, procedures, practices, and philosophy. The position operates under the general guidance of the Executive Director.

Requirements

• High school diploma or G.E.D. required.
• One or more years of marketing experience in senior housing, real estate, banking, or a related field.
• Ability to work a flexible schedule, including rotating weekend and holiday shifts.

Nice To Haves

• Bachelor's degree preferred.
• Experience transitioning seniors from one living environment to another preferred.

Responsibilities

• Participate in the Start Sterling! daily line up.
• Greet residents, guests, fellow employees, and vendors in a friendly and courteous manner.
• Coordinate and oversee each resident's move into the community.
• Assist with furniture placement, orientation, and assimilation into the community.
• Assist the Sales team and Executive Director with planning and implementing an annual marketing plan.
• Tour and sell the community and apartments.
• Work weekends and evenings for appointments and events, including rotating weekend and holiday shifts.
• Comply with Grand Living policies and procedures and applicable state, federal, and other regulatory requirements.
• Communicate with residents and their families on a variety of issues.
• Perform other duties and responsibilities as assigned by management.

Benefits

• Full benefits package for full-time employees.
• Paid Time Off program: three weeks in the first year and four weeks in the second year, with additional PTO earned with length of service.
• Company-provided insurance coverage, group options, and voluntary plans.
• 401(k) with a match of up to 4% with a 5% contribution.
• Free employee meals, subject to eligibility requirements.
• Fitness center available for resident and staff use.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED