Resident Move-In Coordinator
About The Position
The Resident Move-In Coordinator joins Collingswood Manor’s Sales and Marketing team in Collingswood, New Jersey. Collingswood Manor serves residents in assisted living, skilled nursing, and rehabilitation. This full-time role supports prospective residents and their families through the decision-making and move-in process. The position pays $19.10 to $21.48 per hour, based on experience, and follows an assigned Tuesday-through-Saturday schedule of either 9:00 a.m.–5:30 p.m. or 9:30 a.m.–6:00 p.m., decided upon at hire. Applicants must have a high school diploma or GED, at least one year of customer service or sales experience in any setting, and comfort with Microsoft Word, Excel, and Outlook. Saturday availability is part of the regular schedule. Senior living, healthcare, or apartment leasing experience and CRM or customer-tracking software experience are preferred. Applicants must be able to produce a negative drug test and may be subject to a background check. The employer is an Equal Opportunity Employer and is committed to an inclusive and accessible recruitment process, with reasonable accommodations available upon request.
Requirements
- High school diploma or GED.
- At least 1 year of customer service or sales experience in any setting, such as hospitality, apartment leasing, retail, or healthcare.
- Comfort with Microsoft Word, Excel, and Outlook.
- Ability to work Saturdays as part of the regular schedule.
- Ability to produce a negative drug test.
Nice To Haves
- Experience in senior living, healthcare, or apartment leasing.
- Experience with a CRM or other customer-tracking software.
Responsibilities
- Serve as a point of contact for prospective residents and direct inquiries to the appropriate team member.
- Assist with apartment selection and coordinate move-ins for incoming residents.
- Maintain prospect, resident, and occupancy records and assist with routine reporting.
- Coordinate apartment preparation activities before resident move-ins.
- Provide administrative support for community events, outreach activities, and marketing initiatives.
- Communicate prospect activity, move-in updates, and occupancy information with team members and leadership.
Benefits
- Medical, health, dental, and vision insurance.
- Group life insurance and voluntary life insurance.
- Retirement plan with employer match.
- Paid time off and 9 paid holidays.
- Tuition assistance.
- Professional development and online learning.
- Employee assistance program.
- Employee discount.
- Overtime paid at time and a half for weekend events.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
