Resident Monitor

THE SALVATION ARMY•Tampa, FL

22h•$15 - $18•Onsite

About The Position

The Resident Monitor accepts and processes residents into HMIS (Homeless Management Information System) so they can stay overnight in a lodge or shelter. The role monitors resident activity during an assigned shift to support safety, security, and compliance with behavioral expectations. It also maintains accurate records and logs and helps keep the lodge or shelter neat and orderly. The position is full-time and regular, based in the Tampa, Florida area. The schedule is 8:00 a.m. to 4:00 p.m., Monday through Friday. The job requires a high school diploma or GED and a Level 2 background screening.

Requirements

High school diploma or GED.
Ability to meet attendance requirements.
Ability to read, write, and communicate in English.
Ability to respond quickly and calmly to emergencies, maintain control, and initiate appropriate corrective action.
Ability to frequently change between sitting, standing, and walking.
Ability to walk, stand, lift, and carry light objects weighing less than 25 pounds for 5–10% of work time.
Level 2 background screening.

Nice To Haves

One year of experience performing security or social work.
Equivalent combinations of training and experience that provide the required knowledge, skills, and abilities.

Responsibilities

Check clients into the lodge or shelter.
Prepare and monitor client records using HMIS (Homeless Management Information System).
Prepare the daily roster and maintain residents’ property records.
Ensure rooms are in proper order before residents arrive.
Check fire equipment and ensure it is in proper working order.
Monitor residents’ activities to ensure safety and compliance with behavioral expectations.
Check the security of windows and doors.
Monitor cameras and make periodic rounds of the facility.
Record unique situations occurring during the assigned shift.
Maintain accurate and complete records and logs.
Ensure the lodge or shelter is neat and in proper order.