Resident Manager/CLA Full Time, 1st Shift (7A-3P)

Saint Joseph's Center • Taylor, PA

6d

About The Position

St. Joseph’s Center is seeking a Resident Manager to join its Community Living Arrangements team. The Resident Manager helps oversee daily operations across community homes, supports and supervises Direct Support Professionals (DSPs), and ensures individuals receive quality care in a safe and supportive environment. The role contributes to staff development, scheduling, medication management, and program documentation.

The Resident Manager supports staff and individuals in the community homes, works with the interdisciplinary team, helps coordinate medical appointments, and serves as a point of contact for reportable incidents. The position requires travel between community homes and includes supervisory responsibilities, staff meetings, and required training. The listed schedule is full-time, first shift, 7 a.m.–3 p.m.

Requirements

• High school diploma or GED.
• At least three years of experience working with individuals with intellectual disabilities.
• At least one year of experience as a Direct Support Professional (DSP), Certified Nursing Assistant (CNA), or in an equivalent role.
• Valid Pennsylvania driver’s license and access to a personal vehicle for travel between community homes.
• Ability to maintain or obtain the required ODP Medication Administration Certification and NADS Supervisory Training.
• Strong written and verbal communication, organizational, and teamwork skills.
• Basic knowledge of Microsoft Office and ability to learn applicable program standards and regulations.
• Ability to make sound decisions regarding individual welfare and remain calm during emergency situations.
• Flexibility to adapt to changing priorities, duties, and work environments.
• Ability to meet the physical requirements of the position, including sitting, standing, walking, bending, twisting, squatting, kneeling, and occasionally lifting or moving items weighing 10–50 pounds.
• Ability to drive between community homes.

Nice To Haves

• Previous supervisory experience.

Responsibilities

• Supervise and support Direct Support Professionals (DSPs) across assigned shifts and community homes.
• Assist with interviewing, onboarding, orientation, and ongoing staff development.
• Create staff schedules, maintain appropriate staffing ratios, coordinate coverage for employee absences, and cross-train staff as needed.
• Monitor medication expiration dates, controlled medications, medication documentation, and staff medication administration skills.
• Assist with developing individual program plans and participate as an active member of the interdisciplinary team.
• Ensure community homes provide a safe environment and maintain necessary supplies, equipment, and program materials.
• Communicate employee strengths, concerns, and performance issues to Program Specialists.
• Share administrative directives with staff and promote teamwork and communication among employees.
• Coordinate and support individuals’ medical appointments.
• Train staff on shift responsibilities and update procedures as needed.
• Help employees access St. Joseph’s Center email and MITC systems, and maintain data for electronic timekeeping systems at community homes.
• Serve as a point of contact for reportable incidents and complete required electronic incident reports.
• Complete assigned supervisory responsibilities, attend staff meetings, and participate in required training.
• Follow St. Joseph’s Center policies and procedures while promoting its values of Care, Concern, Compassion, and Commitment.
• Maintain positive working relationships with coworkers, supervisors, and other Resident Managers.
• Adapt to changing responsibilities and program needs.

Benefits

• Comprehensive medical, dental, and vision insurance.
• 24/7 no-cost telehealth for the employee and family.
• Company-paid short-term disability and life insurance.
• Healthcare Flexible Spending Account.
• Paid time off and holidays.
• 401(k) with company contribution and match.
• Tuition reimbursement.
• Paid training.
• Paid Parental Leave after one year of employment.
• Employee referral bonuses.
• National and local discounts.
• Employee Assistance Program with counseling, legal, financial, and family support resources.
• Starting wages of $19.47, with opportunities for advancement and additional compensation based on experience and responsibilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED