Resident Manager

Giarratana Management LLC•Nashville, TN
•$60,000 - $70,000

About The Position

The Resident Manager oversees the daily operations and overall management of residential properties in the real estate and rental industry. The role ensures that properties are maintained to high standards, residents’ needs are addressed promptly, and regulatory requirements—including Fair Housing laws—are followed. The Resident Manager communicates with residents, coordinates move-ins and move-outs, manages lease agreements, supports budgeting, and prepares financial reports. As a primary point of contact for residents and property owners, the Resident Manager helps maintain a safe, well-maintained, and financially sound living environment.

Requirements

  • Proven experience in property management or a related field within the real estate industry.
  • Strong knowledge of Fair Housing laws and compliance requirements.
  • Demonstrated ability to manage budgets and prepare financial reports.
  • Experience administering lease agreements and handling tenant relations.
  • Excellent organizational and communication skills.

Nice To Haves

  • Property management certification, such as Certified Property Manager or equivalent.
  • Familiarity with real estate software and property management systems such as Yardi.
  • Background in real estate or the rental and leasing industry beyond entry-level roles.
  • Additional training or coursework in financial management or real estate law.

Responsibilities

  • Oversee day-to-day site management, including tenant relations and property maintenance.
  • Assist the leasing team with contract approvals and property showings.
  • Ensure compliance with Fair Housing laws and other relevant regulations.
  • Manage lease agreements, including renewals, terminations, and enforcement of lease terms.
  • Manage property invoicing, track expenses, and generate financial reports.
  • Coordinate with vendors, contractors, and service providers to maintain property standards and address maintenance issues promptly.
  • Respond to tenant inquiries and resolve conflicts or concerns professionally and promptly.
  • Maintain accurate records related to property operations, tenant files, and financial transactions.
  • Coordinate resident move-ins and move-outs.
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