Resident Director

University of Maryland Eastern Shore • University of Maryland Eastern Shore, MD

21h • Onsite

About The Position

The University of Maryland Eastern Shore seeks a 12-month, full-time, professional live-in Resident Director (RD). The RD reports to the Associate Director of Residence Life (ADRL) and will recruit, select, train, and supervise a team of talented student Resident/Senior Resident Assistants and maintain direct responsibility for 150 – 400 residents. The RD is one of four staff that are the primary professional staff members available in the residence halls for student interaction, spending evening and weekend time with students is required. The RD will participate in a 24 hours/365 days on-call duty rotation. Actual hours vary greatly depending upon events, emergencies, etc.

Requirements

• Bachelor’s degree from an accredited college or university.
• One (1) year of experience in community development, residence life, or higher education.
• Additional work experience as defined above may be substituted on a year-for-year basis for up to four (4) years of the required education.
• Knowledge of residence hall management and administration.
• Knowledge of behavior management and crisis intervention techniques.
• Skill in oral and written communication.
• Skill in the use of Microsoft Office products.
• Ability to interpret and apply policies, procedures, regulations, and laws.
• Ability to multitask while demonstrating a commitment to customer service and sensitivity to a culturally and ethnically diverse community.
• Must be able to show acceptable documentation establishing the right to accept employment in the United States of America without employer sponsorship.

Nice To Haves

• Master’s Degree
• Residence Life or Student Affairs experience
• State Issued Driver’s License
• Ability to work at a fast pace and handle spontaneous work demands
• Experience working with different departments in a university setting
• Good organizational skills and good communication skills
• Experience recruiting, selecting, training, supervising Residence Life staff, student conduct, leadership development, and crisis management
• Three or more years of residence life experience
• Experience using The Housing Director (THD), Simplicity, and Peoplesoft

Responsibilities

• Staff supervision and development
• Residential education
• Community development
• Crisis management
• Policy enforcement
• Administration and building management
• Summer operations support
• Other departmental/college-wide responsibilities
• Participate in the on-call rotation system, evening and weekend work is required
• Respond to any student or building concern within the residence hall communities
• Provide ongoing training and development for GA and RA/SA staff
• Responsible for individual weekly meetings with residence RA staff to provide support in areas of professional development, community development, discipline, personal and academic problem-solving, support for programming, and general residence hall matters.
• Provide ongoing feedback to GAs, RAs and Student Assistants regarding job performance
• Communicate and meet weekly with the Associate Director of Residence Life
• Provide personal assistance to the students to include advising, counseling, and discipline
• Responsible for Summer Housing planning and implementation.
• Coordinate all procedures to ensure the effective opening and closing of the residence halls at the appropriate time of year
• Assist the Director of Residence Life and Housing in reviewing and designing the strategic goals and visions for the Residence Life department.
• Works as a team member in the Office of Residence Life and Housing to provide a positive collegiate experience for UMES residents.
• Assist in fulfilling duties of vacant positions within the department, as needed
• Other duties as assigned by the Associate Director of Residence Life or Designee
• Responsible for co-designing and implementing six staff development workshops for Residence Life Staff during each academic year, three for each academic term.
• Support and implement the Residential Education Curriculum within Residence Life and assist partners as needed
• Monitoring Residence Life programming to ensure it aligns with the Residential Education Curriculum
• Develop and implement assessment plan and structures for the Residential Education Curriculum
• Works with each building manager to plan and implement RA training at the beginning of each term.
• Works with each building manager to develop and implement assessments for programs that fall with the Residential Education Curriculum
• Work with the ADRL to develop a cohesive and strategic social media plan. Serve as administrator of the department’s Twitter and Instagram as requested.
• Manage and help produce the department’s media assets: photos, videos, and multimedia. Take photos and videos of department events and design marketing material.
• Assist Associate Director of Residence Life (ADRL) with planning and execution of the department’s Integrated Marketing Plan.
• Maintain the department’s website content throughout the year
• Other duties as assigned by the Associate Director of Residence Life (ADRL) or Designee

Benefits

• Health insurance, including multiple medical plan options for employees and dependents offered through the State of Maryland Employee Benefits Division.
• Prescription drug, dental, and flexible spending accounts, and vision coverage.
• Retirement plans: mandatory enrollment in a state pension system or an Optional Retirement Plan with Fidelity or TIAA, Supplemental Retirement Accounts (TIAA, Fidelity, or MSRP-Nationwide) with $600 annual state match, Life Insurance (state sponsored MetLife, USM sponsored MetLife Plan, life insurance and long-term disability insurance).
• Tuition remission benefits for eligible employees and, subject to USM policies, spouses and dependents at University System of Maryland institutions.
• 22 days annual per year, sick leave 15 days per year, personal leave 3 days per year), and paid holidays.
• Employee wellness and support resources and access to the State of Maryland wellness programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level