Resident Care Director

Commonwealth Senior Living at Salisbury•Salisbury, MD

About The Position

The Resident Care Director (RCD) is the nursing leader responsible for managing the resident care team and coordinating care and service delivery in the community. The RCD works with hospital personnel, physicians, community organizations, and other health-related agencies to support optimal resident care. The role oversees resident care programs, performance management, and regulatory compliance with applicable Federal and State requirements and Board of Nursing licensing requirements. The RCD models the company’s core values and leads the care team by example. This position includes direct resident care and supervision of care associates, care planning and assessment oversight, medication-management oversight, staffing and scheduling, staff hiring and development, and collaboration with residents, families, providers, and community leadership. The position requires flexibility to work weekends, evenings, and on-call hours as needed.

Requirements

At least two years of college in a human services or healthcare field.
At least two years of experience providing resident care to older adults or similarly related experience with specialized memory care programs.
At least one year of nursing management experience, including hiring, coaching, performance management, scheduling, and daily resident care operations.
Experience with resident assessment and care planning.
CPR and first aid certification.
Willingness to become trained and/or certified in state assessments and service plans as required by regulatory licensing requirements.
Knowledge of infection control practices and prevention of disease transmission.
Ability to understand complex concepts and make appropriate decisions in stressful situations.
Strong verbal and written communication skills.
Compassion for cognitively impaired older adults and genuine concern for the physical and emotional needs of older adults and their families.
Ability to work weekends, evenings, flexible hours, and on-call responsibilities as needed for resident care and services.
Proficiency with basic office equipment, including a personal computer.
Valid and acceptable driving record.
Ability to meet the physical requirements of the job, including potential lifting of more than 50 pounds and extended periods of walking, standing, bending, lifting, pulling, and stooping.

Nice To Haves

Unencumbered state license as a professional Registered Nurse or Licensed Practical Nurse.

Responsibilities

Model a business philosophy that treats every resident and family member as a personal customer.
Partner with physicians, pharmacists, and other care providers to promote resident health and wellness through integrated care and service coordination.
Ensure services are provided to residents and monitor compliance with Federal and State policies governing resident care.
Support administration with referral development and occupancy goals.
Establish rapport with residents, families, care associates, department managers, providers, vendors, and regulatory agency personnel.
Conduct routine resident care rounds and follow up on concerns communicated at shift report or by residents and families.
Ensure resident assessments are completed at least twice per year and when changes in condition require them.
Track, trend, and report resident care quality data to identify risk and support resident retention in accordance with regulatory requirements.
Perform calculations supporting personnel actions, budgets, and other financial responsibilities.
Recommend modifications to resident care staffing plans to support safe, effective coverage within the established budget.
Provide direct resident care and supervise direct care associates in a manner that supports resident safety and comfort.
Delegate assignments based on demonstrated skills and applicable regulations.
Coordinate departmental schedules and ensure adequate staffing in accordance with company standards, policies, budgets, regulations, and state law.
Interview, hire, evaluate, motivate, and monitor care associates.
Orient new resident care team members to expectations, policies, procedures, and resident care skills.
Oversee continuing education for direct care associates and provide education and training to community personnel as needed.
Hold resident care team associates accountable through recognition, coaching, or corrective action as appropriate.
Oversee the medication management program, including onboarding, training, observations, and performance reviews.
Interview and observe residents to identify changes in physical or emotional health and notify the Executive Director, family, and other appropriate individuals.
Consult with other departments to support an interdisciplinary approach to resident needs.
Measure outcomes, set goals, and lead the care team in achieving outcome goals.
Attend required meetings, conferences, and training sessions.
Maintain regular communication with the Executive Director.
Promote a safe working environment by preventing accidents, preserving equipment, and supporting safe work practices.
Drive a company vehicle as a required driver.
Perform other duties as assigned.