Resident Director, Sebastian Commons

University of Arkansas System•Fort Smith, AR

15d•Onsite

About The Position

The Sebastian Commons Resident Director is a full-time live-in position that reports directly to Assistant Dean of Students for Housing & Campus and Community Engagement. As a member of the Student Affairs staff, they are responsible for the general welfare of all students, encouraging them to maximize their intellectual growth and personal development. They are expected to positively influence, contribute to, and improve the quality of life of the residential student through the residential curriculum, implementing college policies and procedures, and by forming relationships with students in their facility.

Requirements

Bachelor's degree with at least one year significant experience in a student housing employment position or equivalent experience.
Knowledge and skills related to human development, programming, conflict resolution, and the fair application of regulations.
Other job-related education and/or experience may be substituted for part of these requirements.

Nice To Haves

Master's degree in college student personnel, educational administration, or a related field
Previous experience supervising resident assistants
Previous experience working with a residence hall association
Previous experience working with peer student conduct systems
Excellent verbal and written communication skills
Ability to work with diverse populations effectively
Excellent customer service skills

Responsibilities

Supervise 8 Resident Assistants through weekly staff meetings, biweekly 1 on 1s, monitoring programming and community development, and semester evaluations
Assist in hiring and training of Resident Assistants and other university staff as appointed
Participate in the development, coordination and implementation of Housing & Residential Life procedures and programs
Coordinate the assignments, contract, and billing processes for Sebastian Commons residents
Serve as a University Conduct Administrator. Serve as a conduct officer for assigned residential area. Inform Assistant Dean of Students for Housing & Campus and Community Engagement of any issues.
Serve in an on-call capacity with other HRL professional staff. Respond to all situations by answering phone, working with Resident Assistant On Call, and communicating with applicable staff such as the University Police Department, state and local emergency personnel, Assistant Dean of Students for Housing & Campus and Community Engagement and any chief student affairs officer positions.
Supervise front desk/ office operations including supervising RAs and student workers in the office, receiving mail and packages, communicating with residents and visitors, and answering the phone
Coordinate all move in and move out times and processes. Includes inspection of each room after the students have vacated and before it is occupied again, distribution and collection of applicable housing forms, and timely communication to residents
Ensure that the quality and cleanliness of residential area, including outdoor property, is maintained
Work jointly with Assistant Dean of Students for Housing & Campus and Community Engagement and Director of Facilities and Environmental Safety to ensure ongoing upkeep of facilities, custodial needs, maintenance efforts, and timely responses to work order requests
Coordinate lock and key changes with maintenance and track all key use, loss, and theft
Conduct quarterly Health & Safety Inspections of all rooms with the help of Resident Assistants. Document all work order needs and damage. Address any conduct violations.
Implement, interpret, and continually develop HRL policies as stated in the Residential Handbook and Student Code of Conduct
Serve as a Campus Security Authority (CSA) by understanding and following FERPA, Title IX, and the Clery Act as they pertain to on campus situations. Serve as a mandatory reporter and be trained in Title IX policy.
Serve as first-level contact for parents regarding student housing needs and resident concerns
Coordinate room changes and consolidation throughout the year
Assist in development and implementation of campus emergency and crisis management procedures, programs, and services
Assist residents with approved ADA accommodations based on need
Maintain residential area budget
Maintain confidentiality of all student information
Review and create reports on an as-needed basis
Establish Resident Assistant On Call schedule by ensuring staff availability for evenings, nights, and weekends
Supervise and train summer part-time staff
Advise the Resident Assistant Council
Serve as the Housing and Residential Life website editor
Supervise the HRL Social Media Student Assistant.
Adhere to the University of Arkansas – Fort Smith Employee Handbook
Requires consistent on-time attendance
Responsible for maintaining a positive work atmosphere by acting and communicating in a manner to foster teamwork and to provide leadership to subordinates.
Identify student rooms to serve as tour rooms for Admissions and ensure those rooms are ready when needed
Attend all University trainings, as required
Take part in university and/or departmental committees as required by the department of Student Affairs or for professional development
Advise a hall government system and/or Residence Hall Association
Other duties as assigned.
Responsible for maintaining a positive work atmosphere by acting and communicating in a manner to foster teamwork and by providing leadership to subordinates. Requires consistent on-time attendance.

Benefits

University contributions to health insurance
University contributions to dental insurance
University contributions to life insurance
University contributions to disability insurance
Tuition waivers for employees and their families
12 official holidays
Immediate leave accrual
Choice of retirement programs with university contributions ranging from 5 to 10 percent of employee salary
Furnished apartment to include utilities
Wired and wireless internet
Reserved parking space
Unlimited meal plan
$1,000 in Lion's Cash