Resident Coordinator - Yellowstone National Park

Internal Career Site • Yellowstone National Park, WY

18h • Onsite

About The Position

The Resident Coordinator supports the day-to-day administrative functions that help keep Yellowstone National Park running smoothly. The role has two primary areas of responsibility: maintaining dormitory appearance through cleaning public areas inside and outside the dorms, preparing rooms, providing linens, and performing deep cleaning; and building positive, professional relationships with residents while fostering ownership and community within the supervised dorm. The position is seasonal, with season dates from April 2027 through November 2027, and pays $18.00 per hour.

Requirements

• Strong written, verbal, and interpersonal communication skills.
• Ability to work independently and collaboratively while maintaining professionalism in stressful situations.
• Skill in conflict resolution, de-escalation, and sound decision-making.
• Proficiency in Microsoft Office applications, basic computer systems, and company-issued technology.
• Knowledge of dormitory policies, company procedures, and National Park regulations.
• Strong administrative, record-keeping, time management, and confidentiality practices.
• Ability to work at high elevations and navigate housing and office facilities, including stairs and uneven terrain.
• Ability to stand, walk, or sit for extended periods, including walking up to one mile.
• Comfort working in varying outdoor conditions, including snow, ice, and uneven surfaces.
• Ability to lift and carry up to 50 pounds.

Responsibilities

• Build positive relationships with residents by providing excellent customer service, clear expectations, and a welcoming living environment.
• Plan and support community-building activities that promote engagement, respect, and inclusivity.
• Maintain high standards of cleanliness, housekeeping, and facility upkeep throughout residence areas.
• Ensure residence safety through inspections, compliance monitoring, and collaboration with Security.
• Manage housing records, key control, reporting, and other administrative responsibilities accurately and confidentially.
• Address resident concerns professionally, escalate issues appropriately, and serve as a positive role model while enforcing company and housing policies.
• Clean public areas inside and outside dorms, prepare rooms, provide linens, and perform deep cleaning.
• Perform other duties as assigned.

Benefits

• Employee housing (dormitory-style) and on-site employee meals (cafeteria-style) provided at low cost
• Free on-site laundry facility
• Wi-Fi and utilities included
• Free Yellowstone & Grand Teton National Park pass
• Employee Recreation Program, including recreation centers, athletics, gear rentals, seminars, van trips, and hiking
• Access to discounted services at Yellowstone Medical Clinics operated by STGi
• Retail, Lodging and Travel Discounts
• $350 Referral Bonus Program
• Competitive benefit programs and services for eligible employees

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed