About The Position

Bozzuto is hiring full-time Resident Concierges in Miami, Florida. The Resident Concierge is the first point of contact for prospects and residents, creating positive first impressions and building ongoing relationships through personalized service. The role focuses on assisting residents and prospects, fostering community engagement, maintaining a consistently positive customer experience, and ensuring community spaces and front-desk operations are well organized. The position is being recruited through an in-person hiring event on Wednesday, November 4, from 10 AM to 3 PM EST. Candidates should bring an updated resume and dress in business-professional attire. Qualified candidates may receive offers within 48 hours of the event. The position is eligible for additional bonus opportunities and offers a salary range of $42,000–$47,000 USD.

Requirements

  • At least 2 years of experience in a hospitality, retail, travel, or hotel environment.
  • Outstanding written and verbal communication skills.
  • A sharp professional appearance.
  • Competence with various software, apps, and computer programs.
  • Attention to detail and the ability to anticipate customer needs.
  • A customer-focused mentality.
  • Ability to lift up to 25 pounds.

Responsibilities

  • Solve problems and provide timely, caring assistance to residents and prospects.
  • Plan and execute meaningful events and activities that engage residents and foster a sense of community.
  • Build brand loyalty by ensuring a consistently positive experience and a meticulously cared-for community.
  • Generate awareness, interest, and excitement via social media.
  • Encourage satisfied customers to write reviews on social networking sites.
  • Organize front-desk logs, package rooms, club-room reservations, and freight elevators.
  • Work weekends or evenings depending on the shift.

Benefits

  • Medical, dental, and vision coverage.
  • 20 days of paid time off plus holidays.
  • 401(k) program with company match.
  • Tuition reimbursement.
  • Employee resource groups.
  • Additional bonus opportunities.
  • Career development and growth programs.
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