About The Position

The Resident Care Manager assists the Director of Nursing Services with planning, developing, organizing, implementing, evaluating, and directing the nursing service department’s day-to-day functions in accordance with rules and regulations governing the long-term care facility. The role supports department policies and procedures, quality assurance, care planning, nursing assessments, and the delivery of resident care. It also performs administrative and general nursing duties as needed, including during emergencies or staffing shortages. This position assists with overall supervision of nursing staff and works with residents, families, and other care services to address concerns and coordinate care. It helps ensure that resident records, care plans, nursing procedures, reference materials, and required documentation remain current and compliant with company policy and applicable state and federal regulations. The role maintains the confidentiality of resident care information, including protected health information, and adheres to scope-of-practice limits based on qualifications. The position is temporary. A Bachelor of Science in Nursing is preferred; candidates must have graduated from an accredited school of nursing and remain in good standing with the State Board of Nursing. One to three years of supervisory experience is preferred. Proficiency in Microsoft Suite products is required, and knowledge of PCC is preferred.

Requirements

  • Graduation from an accredited school of nursing.
  • Must remain in good standing with the State Board of Nursing and maintain required continuing education and licensing.
  • Ability to make independent decisions, follow instructions, and accept constructive criticism.
  • Ability to deal tactfully with personnel, residents, family members, visitors, government agencies and personnel, and the public.
  • Ability to apply fractions, percentages, ratios, and proportions to practical situations.
  • Ability to solve practical problems involving concrete variables where limited standardization exists and to interpret written, oral, diagram, or schedule-based instructions.
  • Proficiency in Microsoft Suite products.
  • Ability to meet the stated physical demands, including occasionally lifting or moving up to 25 pounds and prolonged computer use.

Nice To Haves

  • Bachelor of Science Degree in Nursing.
  • One to three years of supervisory experience.
  • Knowledge and experience with PCC.

Responsibilities

  • Assist the Director of Nursing Services with the nursing service department’s day-to-day planning, development, organization, implementation, evaluation, and direction.
  • Participate in developing, maintaining, and updating written nursing department policies and procedures.
  • Facilitate resolution of resident and patient care issues and concerns, including family issues.
  • Keep reference materials at nurses’ stations and the Nursing Service Procedures Manual current.
  • Recommend written materials to help the nursing service department meet residents’ day-to-day needs.
  • Participate in developing, maintaining, and implementing the nursing service department’s quality assurance program and other quality assurance activities.
  • Complete administrative duties and required forms and documents, including reports, evaluations, studies, and charting.
  • Make nursing diagnoses and perform nursing assessments; develop and implement care based on assessments.
  • Make daily rounds to ensure nursing personnel perform assignments in accordance with acceptable nursing standards, and report findings to the Director.
  • Inform the Director when physician visits are not made in a timely manner.
  • Review nurses’ notes for informative and descriptive documentation that reflects care provided and residents’ responses and wishes.
  • Authorize restraints when necessary and in accordance with established policies and procedures.
  • Provide health education to patients and their families.
  • May assist the In-service Director/Educator in developing annual facility in-service training programs.
  • Participate in developing written preliminary and comprehensive assessments of each resident’s nursing needs.
  • Assist the Resident Assessment/Care Plan Coordinator with planning, scheduling, and revising the MDS, including implementation of RAPs and Triggers.
  • Participate in developing written preliminary and comprehensive care plans that identify resident needs, care, goals, and responsible professional services.
  • Encourage residents and families to participate in developing and reviewing care plans; ensure involved personnel know the care plan and nursing personnel refer to it before providing daily care.
  • Maintain rapport with services involved in care planning to support a team approach.
  • Observe scope-of-practice limitations based on qualifications and maintain required continuing education and licensing.
  • Perform general nursing duties during emergencies or staffing shortages and perform other duties as assigned.
  • Participate in preparing and planning the nursing service department budget and submit it to the Director for review, recommendations, and approval.
  • Maintain the confidentiality of resident care information, including protected health information.
  • Assist with overall supervision of nursing staff.
  • Maintain supplies, equipment, and the appearance of maintenance work areas; seek out new methods and principles and incorporate them into existing maintenance practices.
  • Travel by automobile or airline when required.
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