Resident Care Manager

Kisco Senior Living•Brookline, MA

6d•$80,000 - $85,000

About The Position

The Resident Care Manager directs, coordinates, and supervises care services provided by care associates for residents in the Assisted Living Department. The role ensures exemplary service is delivered with integrity, dignity, and compassion. The manager may oversee medication control and coordinate with physicians to ensure care and medications are delivered as directed. The position is responsible for high-quality care that encourages residents’ independence and supports their physical, social, cultural, and intellectual well-being. The Resident Care Manager monitors and evaluates assigned residents, regularly assesses their levels of care, and responds to changes in condition or situations where a resident may no longer be appropriate for the setting. The role also supports departmental operations, resident requests, staff scheduling, and communication with residents, families, and staff.

Requirements

High school graduate.
One to three years of experience working in senior care.
Must have or be able to obtain the appropriate state license required by law, if required.
Ability to work a flexible schedule, including weekends and holidays as needed.
Basic competency using multiple forms of technology, including Microsoft Office applications, internet-based tools, and custom applications.

Nice To Haves

Previous supervisory experience.
College coursework.
Licensed Vocational Nurse (LVN) or Licensed Practical Nurse (LPN) credential.
CPR certification.

Responsibilities

Monitor and evaluate assigned residents and regularly assess their levels of care, including when their condition changes or to determine whether they remain appropriate for the setting; notify the Assistant Living Director as required.
Assist residents with simple requests or find an appropriate associate to help.
Supervise departmental operations on a day-to-day basis under the guidance of the department director or Executive Director.
Respond tactfully and promptly to residents, family members, and staff.
May supervise resident medication programs.
May monitor physician orders and ensure they are followed accurately and on time.
Assist with scheduling care associates.
Perform other related duties as required.