Resident Care Manager

Kisco Senior Living•Brookline, MA

About The Position

The Resident Care Manager directs, coordinates, and supervises care services provided by care associates for residents in the Assisted Living Department. The role ensures that exemplary service is delivered with integrity, dignity, and compassion, and promotes high-quality care that supports each resident’s independence and physical, social, cultural, and intellectual well-being. The manager may oversee medication control and coordinate with physicians to ensure care and medications are delivered as directed. The position monitors and evaluates assigned residents, regularly assesses their levels of care, and responds to changes in condition or concerns about whether a resident remains appropriate for the setting. It also supervises day-to-day departmental operations under the guidance of the department director or Executive Director, assists with care associate scheduling, and responds tactfully and promptly to residents, family members, and staff. Pay is $80,000–$85,000 per year.

Requirements

High school graduate.
One to three years of experience working in senior care.
Must have or be able to obtain the appropriate state license required by law, if required.
Basic competency using multiple forms of technology, including Microsoft Office applications, internet-based systems, and custom systems.
Ability to work a flexible schedule, including weekends and holidays as needed.

Nice To Haves

Previous supervisory experience.
College coursework.
Licensed Vocational Nurse (LVN) or Licensed Practical Nurse (LPN) credential.
CPR certification.

Responsibilities

Monitor and evaluate assigned residents and regularly assess levels of care, including after a change in condition or to determine whether a resident remains appropriate for the setting; notify the Assisted Living Director as required.
Assist residents with simple requests or find an appropriate associate to assist them.
Supervise day-to-day departmental operations as directed, under the guidance of the department director or Executive Director.
Respond tactfully and promptly to residents, family members, and staff.
May supervise resident medication programs.
May monitor physician orders and ensure they are followed accurately and on time.
Assist with scheduling care associates.
Perform other related duties as required.