Resident Care Director

McLoughlin Place Senior Living•Oregon City, OR

About The Position

Milestone is seeking a Director, Resident Care to oversee clinical operations in an Assisted Living community. The role manages resident care, supervises care staff, coordinates with medical professionals and families, and ensures compliance with regulatory standards. The Director fosters a homelike environment, promotes resident independence, and leads a team providing exceptional care.

Requirements

Proven management experience with staff supervision.
Compassion for and desire to work with the elderly.
Strong communication, organizational, and leadership skills.
Ability to work independently, problem-solve, and remain calm under pressure.
Pleasant, professional, and personable demeanor.

Nice To Haves

Associate or Bachelor’s Degree in a related field strongly preferred.
At least three years’ experience in assisted living preferred.
Experience with Microsoft Word and Excel preferred.

Responsibilities

Evaluate residents before move-in or when their condition changes, and coordinate approval with leadership.
Communicate with residents, families, and staff about resident needs and participate in care conferences.
Hire, train, supervise, and coach Care Partner and activity staff; manage performance and ensure annual training requirements are met.
Create staff schedules and verify timecards to align coverage with resident needs and the budget.
Monitor medication administration, conduct audits, and assist with medication inventory and compliance.
Observe and promptly report resident health concerns and significant incidents to leadership.
Assess residents’ physical and psychosocial needs and coordinate care plans with nursing staff.
Organize service plan reviews with care teams and families.
Respond promptly to resident emergencies, including emergencies in independent living sections.
Conduct safety and infection control checks of the home and grounds.
Schedule and coordinate in-house medical services, including doctor visits, lab work, and specialist appointments.
Maintain resident records, including documentation reviews and MAR audits.
Guide staff regarding activity programs and resident engagement.
Manage inventory and budget oversight for the care department.
Ensure compliance with local, state, and federal rules, including HIPAA, OSHA, and Bloodborne Pathogen Guidelines.
Promote safe work practices and support employees in maintaining safety standards.
Foster teamwork, show initiative, and positively impact coworkers, residents, and visitors.
Perform other duties as assigned.