Resident Care Director

Windrose at Weymouth•Weymouth, MA

About The Position

The Resident Care Director (RCD) is responsible for the overall safe operation of the resident services department. The RCD plans, implements, and evaluates the safe operation of the resident care department, staff, and residents of the community. The RCD continuously evaluates residents’ health functioning and designs or revises each resident’s care plan as necessary. This position ensures compliance with applicable regulations and company policies and procedures. The RCD oversees resident assessments and service plans, medication management, coordination of health-related services, and nursing and resident care staff. The position also maintains positive relations with residents, families, and physicians; reports significant incidents or changes in residents’ needs to the Executive Director; and ensures adequate staffing to meet residents’ needs safely.

Requirements

Registered Nurse with a current license in good standing.
Certification or licensure as required by state guidelines.
Successfully complete all specified HallKeen Assisted Living Communities training programs.
Ability to follow detailed but uncomplicated written or oral instructions using common-sense understanding.
Ability to resolve problems involving a few concrete variables in standardized situations.
Ability to work various schedules and shifts as needed.
Complete a criminal background check for unlicensed employees in compliance with state regulations.
Provide medical certification from a licensed healthcare provider confirming freedom from communicable disease, including TB, at hire and annually thereafter.
Ability to move at least 50 pounds without assistance.
Ability to bend, reach, work in small areas, push and pull equipment and furnishings, and stand for long periods.
Demonstrate neat, clean appearance in accordance with the dress code.
Demonstrate strong service delivery and customer satisfaction, including addressing service failures and prioritizing customer needs.
Clearly present information verbally, interpret complex information, communicate with residents, family members, and customers, and listen effectively.
Communicate in a warm and helpful manner while building credibility and rapport.
Work cooperatively with others to achieve goals and objectives.
Act tactfully, maintain confidences, foster an ethical work environment, prevent inappropriate coworker behavior, give proper credit, and handle situations honestly.
Remain open to new information, change opinions when appropriate, manage changing demands and customer needs, and transition effectively between tasks.

Responsibilities

Identify and assess potential residents’ clinical status, including completing nursing assessments and consulting with the current primary care physician before admission.
Obtain a statement from each resident’s primary care physician describing physical or emotional limitations and certifying that the resident is appropriate for the community.
Supervise the medication management program and assistance with residents’ self-administration of medication.
Coordinate health-related services for residents.
Develop a service plan for each resident in accordance with current state regulations and HallKeen Assisted Living Communities regulations.
Supervise residents’ health-related activities and ensure compliance with instructions from primary care physicians and other healthcare professionals.
Maintain positive relations with residents, families, and physicians.
Report significant incidents and changes in residents’ needs to the Executive Director.
Ensure that the Resident Services Nurse evaluates each resident following hospitalization, an incident, accident, injury, or illness.
Complete resident assessments and service plans as required by regulations.
Supervise Nursing and Resident Care staff activities, including staffing, scheduling, training and in-services, safety, semi-annual evaluations, and new-hire orientation.
Ensure the community is adequately staffed at all times with appropriate licensed nursing and care staff to meet residents’ needs safely.
Maintain a current contract with a Home Health Agency.
Act as the community OSHA liaison.
Perform other duties as assigned.