Resident Care Coordinator
About The Position
The Resident Care Coordinator (RCC) supervises and evaluates resident care in a memory care and assisted living facility. The role schedules and trains care staff and ensures clinical services are delivered in accordance with regulations and professional standards. The coordinator supports the organization’s mission and culture, coordinates care with providers and medical professionals, and works to improve care quality and facility workflows. The position also involves communicating with residents and families, addressing concerns, and completing required training and meetings.
Requirements
- LPN, CNA, or HCA license.
- Previous experience in assisted living.
- High school diploma or equivalent.
- Meets all mandatory health and training requirements.
- Current CPR and First Aid certifications.
- Basic computer skills.
- Ability to work a flexible schedule, including weekends, holidays, and overtime.
- Ability to relate positively and communicate appropriately with residents, families, community members, volunteers, and coworkers.
- Ability to work independently.
- English-language proficiency sufficient to read, write, and interpret medical and administrative information.
Responsibilities
- Support the organization’s mission, vision, goals, and culture.
- Coordinate resident care plans by liaising with necessary care providers and medical professionals to meet residents’ needs.
- Coordinate follow-up appointments and refer residents to specialists as needed.
- Identify ways to improve the quality of care provided by the facility.
- Develop efficient systems and workflows within the clinic.
- Attend departmental meetings and stay informed about business initiatives related to the clinic.
- Meet with residents and their families to confirm their needs are being met and resolve issues or complaints.
- Complete required training courses and monthly, quarterly, and annual training through the designated Learning Management System (LMS).
- Attend required all-staff meetings.
- Perform other duties related to the success of the community and residents’ care, comfort, and happiness.
- Schedule and train care staff.
- Supervise and evaluate resident care and ensure clinical services comply with regulations and professional standards.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
