Resident Care Coordinator

Atria Senior Living • RI-Lincoln, RI

2d

About The Position

The Resident Care Coordinator supports resident services operations by welcoming and directing visitors, handling communications from physicians, pharmacies, and families, and maintaining resident records and schedules. The role coordinates transportation to medical appointments, supports staff training and scheduling, assists the Resident Services Director, and provides coverage in Resident Services Assistant or Resident Medication Assistant duties when needed. The wage range is $19.00–$22.80 per hour, dependent on prior work history and experience.

Requirements

• Loves people.
• Listens well.
• Works cooperatively.
• Solves problems.
• Is comfortable with technology.
• Is ethical, honest, dependable, and open-minded.

Responsibilities

• Greet, help, and direct visitors as appropriate.
• Receive fax or phone calls from physicians, pharmacies, and families, and take appropriate action.
• Make copies and manage and update resident charts, appointment books, the 911 binder, and MARS.
• Maintain records of due dates for resident assessments and inform the Resident Services Director as appropriate.
• Coordinate transportation for residents to outside medical doctor appointments.
• Organize and update the in-service binder, manage the in-service calendar, schedule in-services, and help the Resident Services Director prepare.
• Provide support to frontline staff as needed.
• Assist in updating Resident Services Assistant assignment sheets.
• Assist with training and support for new or less experienced assisted living staff.
• Coordinate the staff schedule.
• Provide backup by performing the Resident Services Assistant or Resident Medication Assistant role as needed.
• Prioritize tasks to ensure optimum services to residents as requests and needs change.
• Perform other duties as assigned.

Benefits

• Medical, dental, life, and vision coverage options.
• Paid holidays and paid time off.
• 401(k) employer match.
• Career development, including tuition reimbursement for US-based communities, professional training programs, and mentoring opportunities.
• Employee recognition programs.
• Referral programs.
• Employee discounts.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed