Resident Care Coordinator
About The Position
The Resident Care Coordinator provides direct supervision of caregiving within the community and helps ensure residents are treated with respect and dignity, with attention to individual needs and independence. The role supports a homelike atmosphere and coordinates resident care staff, schedules, training, medication processes, resident records, safety checks, and communication with residents’ families and community professionals. The coordinator also shares on-call duties as required. Brookdale describes its workplace as offering opportunities for professional development and programs supporting associate health and wellness. Benefits vary by employment status. The posting also identifies Brookdale as an equal opportunity employer and drug-free workplace.
Responsibilities
- Directly supervise resident care staff, monitor job performance, collaborate on performance evaluations, coach and counsel associates, and conduct and document corrective action as needed.
- Coordinate ongoing training and education for resident care staff.
- Verify associate hours on time cards and weekly hours reports; complete nursing schedules to provide appropriate coverage within budget; arrange replacement staffing and maintain records of schedule changes, requests, and irregularities.
- Observe residents’ health status, address concerns within scope of practice, and timely report significant changes, medication or treatment reactions, and significant incidents to the Health and Wellness Director or designee.
- Assist the Health and Wellness Director or designee with medication management, pharmacy orders, and required records; ensure medications are properly stored and medication areas are clean and organized.
- Administer medication when permitted within scope of practice and regularly review the capabilities of residents who self-administer medication, following state regulations.
- Monitor staff medication administration, including frequent audits of medication administration records (MAR).
- Observe residents, record significant reactions, notify community leadership of resident conditions and reactions, and promptly respond to resident emergency calls.
- Communicate with families about residents’ personal needs and achievements; remind families about scheduled physician, dental, or eye appointments; assign vital signs to associates and monitor compliance; and coordinate and follow through on in-house ancillary medical services.
- Assist with organizing and developing service plan reviews with appropriate resident care team members and families.
- Help maintain resident charts, including reviewing resident assistant documentation, conducting monthly MAR reviews, setting up new resident records, and thinning records appropriately.
- Participate in department quality improvement activities, including completing assigned quality assurance surveys.
- Perform daily, weekly, and monthly safety and infection control checks of the home and grounds to support resident health and safety.
- Participate in community functions, including family socials and open houses, and communicate with community professionals.
- Share on-call duties as required.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
- Associate assistance program
- Employee discounts
- Referral program
- Early access to earned wages for hourly associates outside California
- Optional identity theft protection
- Pet insurance
- Paid time off for full-time associates
- Paid holidays for full-time associates
- Company-provided life insurance for full-time associates
- Adoption benefit for full-time associates
- Short- and long-term disability for full-time associates
- Flexible Spending Accounts for full-time associates
- Health Savings Account for full-time associates
- Optional life and dependent life insurance for full-time associates
- Optional accident, critical illness, hospital indemnity insurance, and legal plan for full-time associates
- Tuition reimbursement for full-time associates
- Advance of naturalization application fees up to $725, less applicable taxes and withholding, for qualified associates with at least one year of service
- Professional development opportunities
- Programs supporting associate health and wellness
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
