Resident Care Coordinator

Brookdale Senior Living Inc.•Santa Rosa, CA

5d•$24 - $29

About The Position

The Resident Care Coordinator provides direct supervision of caregiving in the community, ensuring residents are treated with respect and dignity, their individual needs are recognized, and their independence is encouraged. The role helps foster a homelike atmosphere and supports resident health, safety, medication management, staff training, and quality improvement. It also coordinates staffing and schedules, maintains care documentation, communicates with families and community professionals, and shares on-call duties as required.

Responsibilities

Directly supervise resident care staff, monitor job performance, collaborate with community leadership on performance evaluations, coach and counsel associates, and conduct and document corrective action as needed.
Coordinate ongoing training and education for resident care staff.
Verify associate time cards and weekly hours reports, prepare nursing schedules to meet resident needs and budget, arrange replacement staffing when necessary, and maintain records of schedule changes and irregularities.
Observe residents’ health status, address concerns within scope of practice, and promptly report significant changes, medication or treatment reactions, and incidents to the Health and Wellness Director or designee.
Assist the Health and Wellness Director or designee with medication management, pharmacy orders, and records; ensure medications are properly stored and medication areas are clean and organized.
Administer medications when permitted within scope of practice and regularly review the capabilities of residents who self-administer medication, in accordance with state regulations.
Monitor staff medication administration, including frequent audits of medication administration records.
Record significant resident reactions and notify community leadership of resident conditions, reactions to drugs or treatments, and significant incidents; respond promptly to residents’ emergency calls.
Communicate with families about residents’ personal needs and achievements, remind families about scheduled medical and dental appointments, assign vital-sign checks to associates and monitor compliance, and ensure ancillary medical services are scheduled and followed through.
Help organize and develop service plan reviews with appropriate resident care team members and families.
Help maintain resident charts, review resident assistant documentation, conduct monthly MAR reviews, set up new resident records, and thin records appropriately.
Participate in department quality improvement activities, including assigned quality assurance surveys.
Conduct daily, weekly, and monthly safety and infection-control checks of the home and grounds, supporting resident health and safety.
Participate in community functions, including family socials and open houses, and communicate with community professionals.
Share on-call duties as required.

Benefits

Medical, dental, and vision insurance (eligibility varies by employment status)
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates outside California
Optional ID theft protection and pet insurance
Paid time off for full-time associates
Paid holidays for full-time associates
Company-provided life insurance for full-time associates
Adoption benefit for full-time associates
Short- and long-term disability for full-time associates
Flexible Spending Accounts for full-time associates
Health Savings Account for full-time associates
Optional life and dependent life insurance for full-time associates
Optional accident, critical illness, hospital indemnity insurance, and legal plan for full-time associates
Tuition reimbursement for full-time associates
Qualified associates with at least one year of service may receive an advance of up to $725 for naturalization application costs, less applicable taxes and withholding