AlmaVia of San Francisco - Resident Care Coordinator

Transforming Age•San Francisco, CA

2d•$27 - $30

About The Position

The Resident Care Coordinator supports resident care operations at AlmaVia of San Francisco, a senior care community offering assisted living, memory care, skilled nursing, and rehabilitation services. The role helps coordinate resident onboarding and medication processes, supports and schedules care staff, and contributes to quality, safety, and operational efficiency. The coordinator is expected to provide compassionate, person-centered support to older adults and maintain respectful relationships with residents, families, and staff.

Requirements

High school diploma.
At least six months of experience in a long-term care setting, home care, or a related field.
Understanding of the medication program within a RCFE.
Comprehensive understanding of Title 22, Division 6, Chapter 8.
Proficiency with Microsoft Office applications, particularly Office 365, including Word, Excel, and email software.
A deep understanding of and passion for older adults, particularly those experiencing cognitive challenges.
Excellent written and verbal communication skills and a collaborative work ethic.
Ability to provide high-quality, professional interactions with residents, families, peers, volunteers, and team members in a multicultural environment.
Ability to adapt, make informed decisions in high-pressure situations, prioritize tasks and projects, and maintain flexibility and a positive attitude.
Completion of a background check; physical examination, fingerprinting, TB testing, drug screening, or required vaccinations may also be required under state or local guidelines, subject to medical or religious exemption where applicable.

Nice To Haves

Completion of some college coursework or an associate or bachelor’s degree.

Responsibilities

Assist with screening and orientation of new Resident Assistants and Medication Technicians.
Conduct audits and updates in accordance with established procedures and ensure follow-up actions address audit findings.
Facilitate timely medication refills and assist with reviewing and processing monthly cycle medication refills.
Order laboratory tests as needed.
Organize the medication room for optimal efficiency.
As necessary, prepare and administer medications as prescribed by a physician and in compliance with ECA policies and procedures; report issues, errors, concerns, or changes.
Oversee and publish the Resident Assistant schedule and provide coverage for Resident Assistants or Medication Technicians when required.
Coordinate and orient new residents during move-in, onboarding, orientation, and subsequent periods.
Support changes that improve quality of care, service, and operational efficiency.
Provide sensitive, patient, and compassionate support to residents with varied needs and abilities.
Build and maintain respectful interpersonal relationships with residents, family members, and fellow staff.
Follow safety protocols and measures.
Adhere to established policies and procedures and provide prompt, appropriate resident care in alignment with resident care plans.
Promote Transforming Age’s Mission, Vision, and Values and demonstrate commitment to its Culture of Excellence and strategic goals.
Perform other duties as assigned.