AlmaVia of San Francisco - Resident Care Coordinator

Transforming Age•San Francisco, CA

About The Position

AlmaVia of San Francisco seeks a Resident Care Coordinator to support resident care and day-to-day operations. The role assists with screening and orienting new Resident Assistants and Medication Technicians; conducts audits and follows up on findings; coordinates medication refills and laboratory tests; and maintains an efficient medication room. As needed, the coordinator prepares and administers physician-prescribed medications in compliance with ECA policies and procedures, and reports issues, errors, concerns, or changes. The coordinator oversees and publishes Resident Assistant schedules and may provide coverage for Resident Assistants or Medication Technicians. The role also facilitates new residents’ move-in, onboarding, and orientation, supports improvements to care and operational efficiency, and promotes respectful, compassionate relationships with residents, families, and staff. The position requires attention to safety, adherence to policies and resident care plans, and support of Transforming Age’s mission, vision, values, Culture of Excellence, and strategic goals. Other duties may be assigned.

Requirements

High school diploma.
At least six months of experience in a long-term care setting, home care, or a related field.
Understanding of the medication program within a RCFE.
Comprehensive understanding of Title 22, Division 6, Chapter 8.
Proficiency with Microsoft Office applications, particularly Office 365, Microsoft Word, Excel, and email software.
Deep understanding of and passion for older adults, particularly those experiencing cognitive challenges.
Excellent written and verbal communication skills and a collaborative work ethic.
Commitment to high-quality, professional interactions with residents, families, peers, volunteers, and team members in a multicultural environment.
Ability to adapt, make informed decisions in high-pressure situations, and prioritize tasks and projects with flexibility and a positive attitude.
Completion of a background check.
May be required to complete physical examination, fingerprinting, TB testing, and/or drug screening, and required vaccinations, subject to medical or religious exemption where applicable.

Nice To Haves

Completion of some college coursework, or an associate’s or bachelor’s degree.

Responsibilities

Assist in screening and orienting new Resident Assistants and Medication Technicians.
Conduct audits and updates according to established procedures, and ensure follow-up actions address audit findings.
Facilitate timely medication refills and assist with reviewing and processing monthly cycle medication refills.
Order laboratory tests as needed.
Organize the medication room for optimal efficiency.
As necessary, prepare and administer medications as prescribed by a physician and in accordance with ECA Policies and Procedures.
Report issues, errors, concerns, or changes.
Oversee and publish the Resident Assistant schedule.
Provide coverage for Resident Assistants or Medication Technicians when required.
Coordinate new residents’ move-in, onboarding, orientation, and subsequent periods.
Support changes that improve care quality, service, and operational efficiency.
Show sensitivity, patience, and compassion toward residents with varied needs and abilities.
Foster respectful relationships with residents, families, and fellow staff members.
Follow safety protocols, policies, procedures, and resident care plans, providing appropriate care promptly.
Promote Transforming Age’s Mission, Vision, and Values, Culture of Excellence, and strategic goals.
Perform other duties as assigned.