Resident Care Coordinator

Sunrise Senior Living • Naperville, IL

8d • $60,840 - $81,224

About The Position

The Resident Care Coordinator (RCC) provides leadership and oversight for Assisted Living, Terrace Club and/or Reminiscence neighborhoods. The role ensures high-quality, resident-centered care through service planning, team leadership, and collaboration with clinical partners. The coordinator leads neighborhood operations, supports resident evaluations and care planning, and works with residents, families, providers, and other departments to support resident well-being.

Responsibilities

• Lead daily operations of assigned neighborhood(s) in compliance with regulations and Sunrise standards.
• Participate in resident evaluations and develop Service Plans.
• Create staffing schedules and daily care assignments based on resident needs.
• Lead move-in meetings and coordinate care with the Resident Care Director when clinical support is needed.
• Monitor changes in resident condition and ensure timely communication with families and providers.
• Partner with Dining and Activities teams to enhance the resident experience.
• Maintain compliance with QAPI, OSHA, and regulatory requirements.
• Manage department budget, labor, and expenses.
• Recruit, hire, train, and coach care team members.
• Conduct performance reviews and promote team engagement.

Benefits

• Medical, dental, vision, life, and disability plans
• Retirement savings plans
• Employee Assistance Program and discount program
• Paid time off (PTO), sick time, and holiday pay
• myFlexPay, offered to get paid within hours of a shift
• Tuition reimbursement
• Discretionary and/or non-discretionary bonuses may be offered, subject to eligibility and applicable plan requirements

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed