Resident Care Coordinator

Brookdale Senior Living Inc.•Bedford, TX

About The Position

The Resident Care Coordinator provides direct supervision of caregiving in the community and helps ensure residents are treated with respect and dignity, their individual needs are recognized, and their independence is encouraged. The role supports a homelike atmosphere and coordinates resident care staff, schedules, training, medication processes, resident documentation, safety checks, and communication with families and care professionals. The coordinator also assists the Health and Wellness Director and shares on-call duties as required. Brookdale describes its communities as offering gracious hospitality, comfortable home-like settings, resident events, clinical care, corporate support, and training. The role is part of a company recognized by Newsweek in 2024 and 2025 as one of America’s Greatest Workplaces for Diversity. Base pay within the range is determined by applicant skills and experience; no salary range is provided. Benefits vary by employment status. The application window is anticipated to close within 30 days of the posting date.

Responsibilities

  • Directly supervise resident care staff, including monitoring performance, collaborating on evaluations, coaching and counseling, and conducting and documenting corrective action as needed.
  • Coordinate ongoing training and education for resident care staff.
  • Verify associate hours on time cards and weekly hours reports; complete nursing schedules to ensure coverage according to resident needs and budget; arrange replacement staffing and maintain records of changes, requests, and irregularities.
  • Observe residents’ health status, address concerns within scope of practice, and promptly report significant changes, medication or treatment reactions, and incidents to the Health and Wellness Director or designee.
  • Assist the Health and Wellness Director or designee with medication management, pharmacy orders, and required records; ensure medications are stored properly and medication carts, cupboards, and rooms are maintained according to standards.
  • Administer medications when within scope of practice and regularly review the capabilities of residents who self-administer, following state regulations.
  • Monitor staff medication administration, including frequent audits of medication administration records (MAR).
  • Observe residents, record significant reactions, notify community leadership about residents’ conditions and reactions to drugs or treatments and significant incidents, and respond promptly to resident emergency calls.
  • Communicate with families about residents’ personal needs and achievements; remind families about scheduled physician, dental, or eye appointments.
  • Assign vital signs to associates and monitor compliance; ensure in-house ancillary medical services are scheduled and followed through.
  • Assist in organizing and developing service plan reviews with resident care team members and resident families.
  • Help maintain resident charts, including reviewing resident assistant documentation, monthly MAR reviews, setting up new resident records, and thinning records appropriately.
  • Participate in department quality improvement activities, including quality assurance surveys as assigned by community leadership.
  • Perform daily, weekly, and monthly safety and infection-control checks of the home and grounds, assisting community leadership with resident health and safety.
  • Participate in community functions, including family socials and open houses, and communicate with community professionals.
  • Share on-call duties as required.

Benefits

  • Medical, dental, and vision insurance for eligible part-time and full-time associates.
  • 401(k) for eligible part-time and full-time associates; temporary associates may also participate.
  • Associate assistance program.
  • Employee discounts.
  • Referral program.
  • Early access to earned wages for hourly associates outside California.
  • Optional benefits including identity theft protection and pet insurance.
  • Paid time off for eligible full-time associates.
  • Paid holidays for eligible full-time associates.
  • Company-provided life insurance for eligible full-time associates.
  • Adoption benefit for eligible full-time associates.
  • Short- and long-term disability for eligible full-time associates.
  • Flexible Spending Accounts for eligible full-time associates.
  • Health Savings Account for eligible full-time associates.
  • Optional life and dependent life insurance for eligible full-time associates.
  • Optional accident, critical illness, hospital indemnity insurance, and legal plan for eligible full-time associates.
  • Tuition reimbursement for eligible full-time associates.
  • Qualified associates who have been with Brookdale for at least one year may receive an advance of up to $725, less applicable taxes and withholding, for naturalization application costs.
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