Resident Assistant (Part-Time)
About The Position
Buffalo City Mission is seeking a part-time Resident Assistant to work at its men's shelter in Buffalo, New York. The position serves shelter residents by providing respectful support, assisting with basic needs, promoting safety, and helping operate and maintain the shelter. The schedule is Monday and Tuesday from 3:00 p.m. to 11:00 p.m. and Saturday from 11:00 p.m. to 7:00 a.m. Pay is $17.00 per hour, with a $0.50 shift differential for second shift and a $1.00 shift differential for third shift. The mission is rooted in the Gospel of Jesus Christ and serves men, women, and families facing barriers to stability, offering shelter and support to help people rebuild their lives with dignity and purpose. The organization describes its workplace as a community guided by faith, compassion, service, and a commitment to changing lives. The role includes assisting with resident support, shelter security, intake and discharge, cleaning and other building operations, supply distribution, medication monitoring and documentation, shift reports, and crisis intervention. The employee may also be asked to perform other job-related tasks beyond those specifically listed.
Requirements
- High school diploma or GED.
- Strong interpersonal and communication skills.
- Ability to remain calm and composed in stressful situations.
- Ability to enforce rules and maintain boundaries.
- Empathy and compassion for individuals experiencing homelessness.
- Ability to work independently and as part of a team.
- Basic computer skills.
- Ability to follow instructions and procedures.
- A mature walk with Jesus Christ.
Nice To Haves
- Experience working with vulnerable populations.
Responsibilities
- Provide a supportive and respectful presence for shelter residents.
- Assist residents with basic needs, including access to meals, hygiene supplies, and bedding.
- Monitor resident behavior and address conflicts or other issues.
- Encourage residents to participate in shelter programs and activities.
- Collaborate with Security to help ensure the safety and security of the facility and residents.
- Enforce shelter rules and regulations.
- Conduct regular shelter rounds and safety checks, and conduct searches as needed.
- Assist with shelter intake and discharge procedures.
- Maintain accurate records of resident occupancy and shelter activities.
- Help maintain a clean and organized shelter environment, including sanitizing sleeping areas, moving furniture, sanitizing walls, floors, and ledges, and swapping mattresses as needed.
- Report vacated units and prepare them for new residents, including cleaning bathrooms, shampooing carpets, cleaning the kitchen area, and setting up furniture.
- Help residents pack belongings when exiting units and move items to the first floor as needed.
- Perform nightly ES laundry, clean the welcome center and staff bathrooms, restock storage room shelves, and assist with building chores.
- Assist with distributing supplies and donations.
- Monitor and document medication intake and related observations accurately.
- Complete shift reports.
- Respond to and de-escalate crisis situations.
- Support residents experiencing emotional distress or other crises.
- Contact emergency services as needed.
Benefits
- Medical coverage with a single-high premium paid in full by the employer.
- Health Savings Account (HSA).
- Vision coverage.
- Employer-paid life insurance.
- Supplemental insurance options.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
