Reserved Bed Post Acute Care Manager

PACS

1d • Remote

About The Position

The Reserved Bed Post-Acute Care Manager serves as the primary liaison between hospital partners and PACS post-acute care centers, coordinating patient transitions through the Reserved Bed Program. The role manages referrals and placement, maintains program documentation and metrics, supports contractual compliance and program growth, and delivers service to hospital partners and PACS facilities.

The manager educates hospital case managers about the program, reviews referrals and patient records for eligibility, coordinates placement and transfers, assesses financial and insurance resources, and communicates placement outcomes. The position also participates in hospital meetings, tracks and reports performance, monitors reserved-bed census, and builds effective relationships with stakeholders.

The role may be performed remotely in a quiet, professional, distraction-free environment, with appropriate caregiving arrangements during work hours. Travel to hospital locations may be required for onsite assessments and other business duties. The position requires proficiency with Microsoft Suite products and hospital EMAR systems. Physical demands are primarily sedentary, with walking, occasional standing, and lifting or carrying up to 20 pounds.

Requirements

• High school diploma or GED, at minimum.
• LVN or RN license required.
• Ability to read, analyze, and interpret business and professional materials, technical procedures, and governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals, and present information effectively.
• Ability to apply fractions, percentages, ratios, and proportions to practical situations.
• Ability to solve practical problems and interpret written, oral, diagrammatic, or scheduled instructions.
• Ability to work effectively in a fast-paced environment, manage multiple priorities, and adapt to changing placement needs and operational demands.
• Ability to exercise sound judgment, remain professional under pressure, manage conflict, and foster positive working relationships.
• Ability to maintain a quiet, professional, distraction-free remote work environment and devote full attention to job responsibilities during scheduled hours.
• Appropriate childcare or caregiving arrangements during scheduled work hours; remote work cannot substitute for childcare or dependent care.
• Proficiency in Microsoft Suite products and hospital EMAR systems.
• Ability to travel to hospital locations for onsite assessments or other business-related duties as needed.
• Physical ability to perform primarily sedentary work involving frequent sitting, computer use, and documentation; regular walking; occasional standing; and lifting or carrying up to 20 pounds.
• Clear verbal communication and vision for chart review and resident interaction.

Nice To Haves

• Bachelor’s degree in health care or a related field.
• Two years of Admissions experience.

Responsibilities

• Educate hospital case managers on the Reserved Bed Program, referral criteria, and admission processes.
• Receive referrals and review patient records for eligibility according to admission criteria and stop-list guidelines.
• Distribute referrals to participating PACS facilities, secure placement, communicate outcomes, and escalate unplaced referrals.
• Assess patients’ financial and insurance resources to support placement recommendations and resource utilization.
• Coordinate patient transfers by arranging physician orders, clinical documentation, medications, equipment, and ancillary services before admission.
• Participate in required daily and weekly hospital case management meetings, interdisciplinary discussions, and committee meetings.
• Maintain accurate, timely records of referrals, facility responses, admissions, denials, and placement outcomes in designated tracking systems.
• Monitor and manage the Reserved Bed census for assigned hospital partners in accordance with contractual obligations and program expectations.
• Track, analyze, and report KPIs and operational metrics relating to referrals, admissions, denials, census utilization, and program outcomes.
• Develop and maintain positive working relationships with hospital case management teams, physicians, PACS facility leaders, and other stakeholders.
• Identify process-improvement opportunities and contribute to initiatives that improve efficiency, patient outcomes, and customer satisfaction.
• Perform other duties and responsibilities as assigned.

Benefits

• Medical, dental, and vision plans.
• Paid time off and holidays.
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
• 401(k) plan with company contributions.
• Employee Assistance Plan (EAP).

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED