In office Part-time reservation agent needed

U-Haul•Fresno, CA

4d•Onsite

About The Position

U-Haul is seeking a customer-focused, results-oriented Reservation Agent to support customers, field team members, and U-Haul dealerships in a fast-paced environment. Under the direction of the Traffic Control Manager, the role focuses on placing reservations and distributing equipment. The position is in office at 749 N Blackstone Av, Fresno, California 93701, and is part-time. Applicants must be legally authorized to work in the United States and must not require employer sponsorship.

Requirements

High school diploma or equivalent.
Working knowledge of office equipment, including multiline phones, phone etiquette, Word, and email.
Proficiency in customer service, time management, and multitasking.
Must be legally authorized to work in the United States and must not require employer sponsorship.

Responsibilities

Assist with calls from and to customers.
Support field team members and U-Haul dealerships with equipment and reservation management and placement.
Direct incoming customers' equipment to areas based on customer demand and productivity status to help balance regional market inventory and meet future demand.
Review reports that support effective equipment placement, customer reservations, and contracts, and help create equipment availability and accuracy.
Assist with the Company's U-Box portable storage product.