Research Recruitment & Sample Manager

Marketing For Change•Washington, DC

10d•$55,000 - $65,000•Hybrid

About The Position

Marketing for Change Co., a national research and creative firm that uses behavioral science to drive positive social change, is seeking a resourceful, people-oriented professional to recruit and engage participants for consumer research, particularly people who are often harder to reach. The role builds and manages participant recruitment systems for qualitative research, including focus groups, interviews, online research communities and other studies. It also manages relationships with survey panel and sample providers to obtain high-quality samples for quantitative research. The manager will develop relationships with nonprofits, service providers and community organizations to reach older adults, people with lower incomes and other audiences that traditional research channels may miss. The position is hybrid, with in-person work at the DC-area office at least one day per week. The Washington, DC metro area is preferred.

Requirements

2–5 years of relevant experience in community organizing, community outreach, consumer research recruitment, grassroots engagement, field research or similar work.
Ability to identify community partners, earn their trust and maintain meaningful relationships.
Resourcefulness and proactivity in reaching difficult-to-find audiences and adjusting approaches when needed.
Strong organization and attention to detail, including ability to manage recruitment logistics, timelines, participant communications and multiple projects.
Experience working with outside vendors, including comparing proposals, managing costs and monitoring performance.
Understanding of, or interest in learning about, quantitative research sampling, including panel providers, quotas, incidence, feasibility and sample quality.
Interest and ability in building systems and improving processes to make recruitment more efficient, consistent and scalable.
Collaborative communication skills and ability to work with researchers, strategists, project managers and community partners.
Commitment to inclusive research and social change, and interest in ensuring people affected by programs and policies have a voice in shaping them.
Currently authorized to work in the United States.
Successful completion of a background check and Form I-9 Employment Eligibility Verification is required.

Nice To Haves

Washington, DC metro area location is preferred.

Responsibilities

Build and maintain a national community recruitment network of nonprofits, service providers and other trusted organizations to reach difficult-to-recruit audiences.
Develop lasting community-partner relationships and track partners’ audiences, geographic reach and collaboration history.
Build and manage participant recruitment processes for screening, scheduling, communications, incentives, confirmations and tracking.
Develop and test recruitment strategies across grassroots, community and digital channels.
Manage recruitment for qualitative studies directly or through outside recruiting partners, meeting participant quotas, timelines and quality expectations.
Maintain relationships with survey panel and sample providers; obtain bids, compare costs and feasibility, and coordinate quantitative sample delivery.
Monitor recruitment and sample performance, identify challenges early, and work with internal teams and vendors on solutions.
Track effective practices across projects, partners and recruitment methods to improve efficiency, sample quality and representation.