Research Recruitment & Sample Manager

Marketing For Change•Washington, DC
•Hybrid

About The Position

Marketing for Change Co. is hiring a Research Recruitment & Sample Manager to find and engage participants for consumer research, particularly people who are often harder to reach. The role builds and manages systems for recruiting participants for focus groups, interviews, online research communities, and other qualitative studies. It also manages relationships with survey panel and sample providers to obtain high-quality samples for quantitative research, and develops partnerships with nonprofits, service providers, and community organizations to reach underrepresented audiences. The position is hybrid and requires in-person work at the company’s DC-area office at least one day per week. The Washington, DC metro area is preferred. The salary range is $55,000–$65,000 annually, depending on experience. Applicants must be currently authorized to work in the United States. Employment is contingent upon successful completion of a background check and Form I-9 Employment Eligibility Verification.

Requirements

  • 2–5 years of relevant experience in community organizing, community outreach, consumer research recruitment, grassroots engagement, field research, or similar work.
  • Ability to build relationships with community partners, earn their trust, and maintain meaningful connections.
  • Resourcefulness and proactivity in reaching difficult-to-find audiences and adjusting approaches when needed.
  • Strong organizational skills and attention to detail, including managing recruitment logistics, timelines, participant communications, and multiple projects.
  • Experience working with outside vendors, including comparing proposals, managing costs, and monitoring performance.
  • Collaborative communication skills and ability to work with researchers, strategists, project managers, vendors, and community partners.
  • Commitment to inclusive research and social change, with an interest in ensuring people affected by programs and policies have a voice.
  • Currently authorized to work in the United States.
  • Successful completion of a background check and Form I-9 Employment Eligibility Verification.

Nice To Haves

  • Understanding of, or interest in learning about, quantitative research sampling, including panel providers, quotas, incidence, feasibility, and sample quality.
  • Experience building systems and improving processes to make recruitment more efficient, consistent, and scalable.

Responsibilities

  • Build and maintain a national network of nonprofits, service providers, and other trusted organizations to reach difficult-to-recruit audiences.
  • Develop relationships with community partners and track their audiences, geographic reach, and history working with the company.
  • Build and manage participant recruitment processes for screening, scheduling, communications, incentives, confirmations, and tracking.
  • Develop and test recruitment strategies across grassroots, community, and digital channels.
  • Manage recruitment for qualitative studies directly or through outside recruiting partners, meeting participant quotas, timelines, and quality expectations.
  • Build relationships with survey panel and sample providers; obtain bids, compare costs and feasibility, and coordinate sample delivery for quantitative studies.
  • Monitor recruitment and sample performance, identify challenges, and work with internal teams and vendors to find solutions.
  • Track results across projects, partners, and recruitment methods to improve efficiency, sample quality, and representation.

Benefits

  • Vacation, sick, and holiday leave.
  • 401(k) matching contributions.
  • Paid parental leave.
  • Health plan options, including PPO and HSA healthcare.
  • Dental insurance.
  • Disability insurance.
  • Life insurance.
  • Professional development support and assistance pursuing goals aligned with life goals and purpose.
  • Schedule adjustments and flexible schedules.
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