ReSale Associate

Charlotte County Habitat for Humanity • Port Charlotte, FL

3d

About The Position

The full-time ReSale Associate supports the daily operations of the ReSale store by providing customer service, assisting donors, processing merchandise, and maintaining an organized and safe retail environment. The role works across the sales floor, register area, and donation intake and warehouse operations. The associate must be available to work at all four locations between Port Charlotte, Punta Gorda, and Englewood.

This position supports Habitat for Humanity’s mission by helping generate revenue for affordable housing programs, promoting sustainability through reuse, and creating a positive experience for customers, donors, and volunteers.

Requirements

• Ability to arrive on time, maintain a consistent schedule, and work designated core business hours.
• Required to work at all locations.
• Strong customer service and communication skills.
• Ability to work in a fast-paced, team-oriented environment.
• Ability to safely lift, move, and carry merchandise regularly.
• Basic math and cash-handling skills.
• Ability to stand, walk, bend, and lift throughout scheduled shifts.
• Commitment to Habitat for Humanity’s mission and values.

Nice To Haves

• High school diploma or equivalent preferred.
• Previous retail, warehouse, customer service, or cashier experience preferred.
• Forklift experience or certification preferred but not required.

Responsibilities

• Provide friendly, helpful, and professional customer service to shoppers, donors, and volunteers.
• Assist customers with merchandise questions and purchases, and load items as needed.
• Keep the sales floor clean, organized, visually appealing, and safe.
• Stock shelves and displays and assist with merchandising and product placement to support store sales goals.
• Operate the point-of-sale system and process sales, returns, and donations accurately.
• Promote the store loyalty program at checkout.
• Handle cash, credit card, and other payment transactions according to store procedures.
• Assist with opening and closing register procedures as assigned and maintain accurate, accountable cash-handling practices.
• Accept donated items and provide excellent service to donors.
• Help donors unload merchandise safely and efficiently.
• Sort, inspect, organize, and prepare donated goods according to store guidelines.
• Move merchandise between the warehouse and sales floor; support inventory movement, organization, and merchandise rotation.
• Maintain a clean, organized, and safe donation intake and warehouse area.
• Support donation pickups and deliveries as needed.
• Follow safety procedures when lifting, moving, or handling merchandise.
• Collaborate with staff and volunteers to support store operations.
• Follow organizational policies, safety procedures, and operational guidelines.
• Assist with store maintenance and general housekeeping.
• Support a positive, mission-driven work environment and perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED