Resale Associate - Part Time (53066)

The Family Place•Dallas, TX

About The Position

The Resale Associate assists with sales and merchandise production by receiving, sorting, organizing, pricing, and preparing donated goods for the resale shop. The role supports customers and clients, processes sales and vouchers, maintains store and production areas, and helps coordinate volunteers. As a key holder, the associate regularly opens and closes the shop and performs cash-handling and banking duties. The position may be performed in a warehouse-like environment with some dust and dirt. It requires standing for most of the day and lifting, pulling, or carrying stock weighing up to 30 pounds, as well as frequent bending, stair climbing, and reaching. The associate must be able to work weekends, evenings, and major holidays as scheduled by the Agency.

Requirements

  • High school diploma.
  • At least 1 year of experience in a retail environment organizing and sorting merchandise and assisting customers.
  • Valid Texas driver's license.
  • Knowledge of organizing and sorting clothing and household merchandise.
  • Knowledge of appropriate merchandise pricing techniques and inventory techniques.
  • Ability to work as a team member and engage pleasantly with customers and clients.
  • Ability to issue receipts and accurate change, and to count cash drawers and ensure adequate change.
  • Ability to work a flexible schedule and operate a cash register.
  • Self-motivated and able to work with little supervision.
  • Ability to stand for most of the day and lift, pull, or carry up to 30 pounds; frequent bending, stair climbing, and reaching are required.

Responsibilities

  • Receive donations, prepare donation receipts, and record items for inventory.
  • Sort, coordinate, and organize daily donations, separating quality merchandise from items to discard or prepare for bulk donations.
  • Research, price, and tag merchandise at appropriate resale prices.
  • Answer the phone courteously, assist customers with merchandise questions, and ring up store items.
  • Organize clothing by size, color, season, and style, place it on sales racks, and keep the sales floor organized.
  • Help clients complete vouchers for household goods, clothing, and other merchandise for personal use.
  • Keep production inventory areas, sales floor areas, dressing rooms, and checkout areas clean and organized.
  • Operate the cash register and accept cash, checks, credit cards, vouchers, and automatic debits.
  • Serve as a key holder and regularly open and close the Resale Shop.
  • Perform cash handling, reconciliation, credit card processing, and banking duties.
  • Work with clients and staff to process vouchers for store merchandise.
  • Maintain positive relationships with donors and volunteers.
  • Direct volunteer placements in the Resale Shop.
  • Ensure store policies and procedures are followed.
  • Work weekends, evenings, and major holidays as outlined by the Agency.
  • Perform other job-related duties as assigned.
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