REI COORDINATOR

IVI America•Basking Ridge, NJ
•Onsite

About The Position

The Reproductive Medicine Coordinator supports patient treatment plans throughout the fertility care journey by coordinating treatment-related information and activities among physicians, nurses, laboratory staff, patients, and other teams. The role ensures that laboratory results, medical records, authorizations, and other treatment information are reviewed, documented, and communicated appropriately so care plans can progress efficiently and accurately. This is primarily a coordination and administrative position, rather than a direct patient care role. The coordinator reviews medical information, tracks important milestones, obtains missing records or approvals, communicates updates and next steps, and maintains accurate documentation in the electronic medical record. The position is based in Basking Ridge, New Jersey, with a Monday–Friday schedule from 8:30 a.m. to 4:30 p.m.

Requirements

  • Strong organizational and time-management skills.
  • Excellent verbal and written communication abilities.
  • Ability to manage competing priorities in a fast-paced environment.
  • Strong critical-thinking and problem-solving skills.

Nice To Haves

  • Experience in healthcare coordination, patient services, medical administration, clinical research, laboratory operations, or a related healthcare setting.
  • Ability to analyze and interpret medical records, test results, and healthcare documentation.
  • Experience working within an EMR or healthcare documentation system.
  • Interest in reproductive medicine, women's health, or fertility care.

Responsibilities

  • Coordinate treatment-related activities among providers, nursing staff, laboratory personnel, and patients.
  • Track and manage laboratory testing, diagnostic results, and required documentation.
  • Review medical records and patient files for accuracy, completeness, and follow-up needs.
  • Identify missing information and proactively obtain records, results, or approvals needed to support patient care.
  • Communicate treatment updates, requirements, and next steps to patients and internal teams.
  • Monitor patient progress throughout various phases of fertility treatment.
  • Maintain detailed and accurate documentation within the electronic medical record (EMR).
  • Prioritize multiple cases simultaneously while ensuring deadlines and patient needs are met.
  • Support operational efficiency through organization, follow-through, and attention to detail.

Benefits

  • Medical, dental, and vision insurance options
  • Retirement 401(k) plan
  • Paid time off and paid holidays
  • Company-paid life insurance, long-term disability, and AD&D
  • Flexible spending accounts
  • Employee assistance program
  • Tuition reimbursement
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