Reporting Services Lab Coordinator (Full-Time)

Celligent Diagnostics LLC•Spartanburg, SC

About The Position

Celligent Diagnostics is seeking a full-time Reporting Services Coordinator to ensure pathology results are reported to clients accurately and efficiently. The role also manages send-off specimens for consultation, multidisciplinary conference reviews, and additional laboratory testing. Reporting Services provides Diligent Billing with the information needed for patient billing and insurance filing.

Requirements

High school diploma or equivalent.
Data entry experience.
Ability to read, write, and speak clearly in English.
Ability to understand and use anatomic pathology and medical terminology.
Must have a full range of motion.
Minimum lifting requirement of 25 pounds.
Finger dexterity and stability to operate computers, keyboards, and other equipment used for reporting functions.
Eye-hand coordination sufficient to perform clerical work.
Range and clarity of vision sufficient to apply labels and read small print.
Ability to stand and/or sit for up to 8 hours.

Responsibilities

Answer phone calls and handle them appropriately.
Communicate effectively with pathologists, clients, and staff.
Handle problem cases with clients and resolve them in the LIS.
Handle add-on test requests.
Receive and accession smear review materials, consultations, and send-off specimens.
Enter patient demographic and insurance information and tests ordered.
Scan documents into the LIS.
Perform quality assurance reviews of accessioned specimens and supporting documents received from clients.
Monitor work in progress to ensure pathology reports are completed in a timely manner.
Monitor report delivery logs to ensure faxes and EMR reports are successfully submitted to clients.
Perform quality assurance reviews of consultations, conference reviews, retrospective reviews, frozen sections, and rush cases.
Handle requests to release patient materials, including reports, slides, and/or blocks, for conference reviews, tumor registry, and continuing patient care.
Ensure HIPAA guidelines are followed when releasing patient materials.
Monitor send-off work in progress lists to ensure reference lab test results are completed in a timely manner.
Monitor the send-off pending log to ensure Celligent materials, including slides and/or blocks, are returned to file.