Reporting Services Coordinator ( Part Time)
About The Position
The Reporting Services Coordinator ensures pathology results are reported to clients accurately and efficiently. The role manages send-off specimens for consultation, multidisciplinary conference reviews, and additional laboratory testing. Reporting Services also provides Diligent Billing with the information needed for patient billing and insurance filing. The position performs front desk, accessioning, reporting, and patient-material-release duties. This includes answering and directing calls, communicating with pathologists, clients, and staff, resolving client issues in the LIS, handling add-on test requests, accessioning specimens and entering patient information, monitoring work and report delivery, performing quality reviews, and handling requests to release patient materials while following HIPAA guidelines.
Requirements
- High school diploma or equivalent.
- Strong data-entry experience.
- Extremely high attention to detail.
- Ability to read, write, and speak clearly in English.
- Ability to understand and use anatomic pathology and medical terminology.
Responsibilities
- Answer and appropriately handle phone calls.
- Communicate effectively with pathologists, clients, and staff.
- Handle problem cases with clients and resolve them in the LIS.
- Handle requests for add-on tests.
- Receive and accession smear review materials, consultations, and send-off specimens.
- Enter patient demographic and insurance information and tests ordered.
- Scan documents into the LIS.
- Perform quality assurance reviews of accessioned specimens and supporting documents received from clients.
- Monitor work in progress to ensure pathology reports are completed in a timely manner.
- Monitor report delivery logs to ensure faxes and EMR reports are successfully submitted to clients.
- Perform quality assurance reviews of consultations, conference reviews, retrospective reviews, frozen sections, and rush cases.
- Handle requests to release patient materials, including reports, slides, and blocks, for conference reviews, tumor registry, and continuing patient care.
- Ensure HIPAA guidelines are followed when releasing patient materials.
- Monitor send-off work in progress lists to ensure reference laboratory test results are completed in a timely manner.
- Monitor the send-off pending log to ensure Celligent materials, including slides and blocks, are returned to file.
- Provide Diligent Billing with information needed for patient billing and insurance filing.
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What This Job Offers
Job Type
Part-time
Education Level
High school or GED
