Part-Time Tenant Services Coordinator

Billingsley Company•Plano, TX

About The Position

The Tenant Services Coordinator is a part-time role on the property management team at The Landing. The position helps maintain a welcoming, efficient office environment and provides service to tenants and vendors. The schedule is Monday through Friday, 9:00 AM to 3:00 PM, with a break, for up to 30 hours per week. Duties span front-desk communications, tenant relations and events, move-in coordination, systems and facilities support, and administrative tasks.

Requirements

Friendly, proactive, and customer-focused.
Excellent organizational and multitasking skills.
Comfortable using technology platforms such as Yardi, SharePoint, Outlook, and basic design/email marketing tools.

Nice To Haves

Previous experience in property management or office coordination is preferred.

Responsibilities

Greet and direct guests, vendors, and tenants.
Answer and route phone calls.
Draft and distribute daily passdown updates.
Coordinate telecom access with vendors and schedule after-hours work as needed.
Plan and coordinate tenant events, including flu shot clinics, car washes, and holiday gifts.
Draft and distribute weekly newsletters and tenant blasts.
Coordinate amenities, including conference room bookings and monthly e-waste pickups.
Partner with marketing and retail to promote tenant offers and event materials.
Organize move-in logistics and coordinate welcome breakfasts.
Manage work orders in Yardi Facility Manager.
Maintain access in the S2 security system, including issuing and tracking access cards.
Track vendor Certificates of Insurance.
Monitor parking violations in collaboration with security.
Conduct bi-weekly janitorial walks for vacant suites.
Maintain up-to-date tenant contact information and distribution lists.
Order office and kitchen supplies.
Assign mailboxes and distribute keys.
Track monthly sustainability metrics in SharePoint.
Organize weekly team lunches.