Repair Dispatch Manager

U-Haul•El Paso, TX

12d•Onsite

About The Position

The Repair Dispatch Manager coordinates maintenance and repair initiatives for U-Haul equipment, supporting repair shops, centers, and vendors in the assigned area. The role uses U-Haul’s proprietary technology to assess and care for field vehicles and helps keep the company’s truck and trailer fleet maintained. Responsibilities include dispatching mobile repair technicians, monitoring equipment and outside repair work, organizing maintenance campaigns, and overseeing transfer drivers. The role also collaborates with U-Haul teams, service providers, and occasionally customers. The position is based at 8833 Dyer St, El Paso, Texas 79904. Applicants must be legally authorized to work in the United States and must not require employer sponsorship. The role requires on-call availability. U-Haul states that it will not hire or re-hire nicotine-product users in Texas and the other states listed in the posting.

Requirements

Ability to work on call.
General mechanical knowledge.
Multi-unit-style management experience.
Ability to communicate professionally and collaborate with others.
Proficient computer skills, especially Microsoft Office.
Reasonable and predictable attendance.
Must be legally authorized to work in the United States and not require employer sponsorship.

Responsibilities

Liaise among marketing companies, centers, repair shops, vendors, and occasionally customers.
Route and schedule mobile repair technicians to complete needed repairs.
Monitor equipment in the field to strategically plan maintenance.
Oversee transfer drivers.
Work closely with Roadside Assistance Team members.
Organize maintenance campaigns and initiatives.
Prospect and maintain relationships with service providers.
Review and audit repair records.
Monitor outside garages for the quality of work performed on U-Haul rental equipment.
Willingly lend assistance in additional areas as necessary, following the supervisor’s directives and guidance.