Repair Dispatch Manager

U-Haul • El Paso, TX

11d • Onsite

About The Position

The Repair Dispatch Manager coordinates maintenance and repair initiatives to keep U-Haul equipment in good condition and support repair shops, centers, and vendors in the area. The role uses U-Haul proprietary technology to assess and care for field vehicles, and includes coordinating mobile repair technicians, monitoring equipment, and supporting repair operations. The position works with marketing companies, centers, repair shops, vendors, customers, transfer drivers, and Roadside Assistance Team members.

Requirements

• Ability to work on call.
• General mechanical knowledge.
• Multi-unit-style management experience.
• Ability to communicate professionally and collaborate with others.
• Proficient computer skills, especially Microsoft Office.
• Reasonable and predictable attendance.

Responsibilities

• Liaise among marketing companies, centers, repair shops, vendors, and occasionally customers.
• Route and schedule mobile repair technicians to complete needed repairs.
• Monitor equipment in the field to strategically plan maintenance.
• Oversee transfer drivers.
• Work closely with Roadside Assistance Team members.
• Organize maintenance campaigns and initiatives.
• Prospect and maintain relationships with service providers.
• Review and audit repair records.
• Monitor outside garages for the quality of work performed on U-Haul rental equipment.
• Willingly assist in additional areas as necessary, following the directives and guidance of a supervisor.

Benefits

• A $100 hiring bonus.
• Paid hands-on working interview.
• Paid holidays, vacation, and sick days, if eligible.
• Career stability.
• Gym Reimbursement Program, if eligible.
• Opportunities for advancement.
• Valuable on-the-job training.
• Complete Benefit Plan, if eligible.
• RRSP payroll deduction plan.
• Deferred profit-sharing plan, if eligible.
• You Matter Program (EAP).
• Mindset App Program.
• Wellness programs, events, and resources.
• Technician Training Program with Ford and GMC training classes.
• Tool-Purchase Program.
• Discounts on Apple products, Dell computers, hotels, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed