Repair Dispatch Manager

U-Haul•Orlando, FL

1d•Onsite

About The Position

The Repair Dispatch Manager coordinates maintenance and repair initiatives to keep U-Haul equipment in good condition and support repair shops, centers, and vendors in the area. The role uses U-Haul’s proprietary technology to assess and care for field vehicles, coordinate mobile repair technicians, and organize maintenance work. The manager also works with marketing companies, customers, roadside assistance team members, service providers, and transfer drivers. The position requires general mechanical knowledge, multi-unit-style management experience, professional communication, computer proficiency, and the ability to work on call. U-Haul provides support and tools, opportunities for career growth, training, and a hiring bonus. Applicants must be legally authorized to work in the United States without employer sponsorship.

Requirements

Ability to work on call.
General mechanical knowledge.
Multi-unit-style management experience.
Communicate professionally and be eager to collaborate with others.
Proficient computer skills, especially Microsoft Office.
Reasonable and predictable attendance.
Legally authorized to work in the United States without requiring employer sponsorship.

Responsibilities

Liaise among marketing companies, centers, repair shops, vendors, and occasionally customers.
Route and schedule mobile repair technicians to complete needed repairs.
Monitor equipment in the field to strategically plan maintenance.
Oversee transfer drivers.
Work closely with Roadside Assistance Team members.
Organize maintenance campaigns and initiatives.
Prospect and maintain relationships with service providers.
Review and audit repair records.
Monitor outside garages for the quality of work performed on U-Haul rental equipment.
Willingly assist in additional areas as necessary, following the directives and guidance of a supervisor.