Repair Dispatch Manager

U-Haul • Inkster, MI

2d • Onsite

About The Position

The Repair Dispatch Manager coordinates maintenance and repair initiatives to keep U-Haul equipment in good condition and support repair shops, centers, and vendors in the assigned area. The role uses U-Haul’s proprietary technology to assess and care for field vehicles, route mobile repair technicians, monitor equipment, and organize maintenance initiatives. The manager also oversees transfer drivers, works with the Roadside Assistance Team, and develops relationships with service providers.

The position requires professional communication, collaboration, general mechanical knowledge, multi-unit-style management experience, computer proficiency, predictable attendance, and availability to work on call. U-Haul describes opportunities for career growth, training, and advancement. Applicants must be legally authorized to work in the United States without employer sponsorship. The position is based at 29600 Michigan Ave, Inkster, Michigan 48141.

Requirements

• Ability to work on call.
• General mechanical knowledge.
• Multi-unit-style management experience.
• Professional communication skills and eagerness to collaborate with others.
• Proficient computer skills, especially Microsoft Office.
• Reasonable and predictable attendance.
• Legally authorized to work in the United States without employer sponsorship.

Responsibilities

• Liaise among marketing companies, centers, repair shops, vendors, and occasionally customers.
• Route and schedule mobile repair technicians to complete needed repairs.
• Monitor equipment in the field to strategically plan maintenance.
• Oversee transfer drivers.
• Work closely with Roadside Assistance Team members.
• Organize maintenance campaigns and initiatives.
• Prospect for and maintain relationships with service providers.
• Review and audit repair records.
• Monitor outside garages for the quality of work performed on U-Haul rental equipment.
• Provide assistance in additional areas as necessary, following the directives and guidance of a supervisor.

Benefits

• $100 hiring bonus.
• Paid holidays, vacation, and sick days, if eligible.
• Career stability.
• Gym Reimbursement Program, if eligible.
• Opportunities for advancement.
• Valuable on-the-job training.
• Complete Benefit Plan, if eligible.
• RRSP payroll deduction plan.
• Deferred profit-sharing plan, if eligible.
• You Matter Program (EAP).
• Mindset App Program.
• Wellness programs, benefits, events, and resources.
• Discounts on Apple products, Dell computers, hotels, and more.
• Technician Training Program with Ford and GMC training classes.
• Tool-Purchase Program.
• Paid hands-on working interview.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed