Repair Dispatch Manager

U-Haul•Inkster, MI

22h•Onsite

About The Position

The Repair Dispatch Manager coordinates maintenance and repair initiatives to keep U-Haul equipment in good condition and support repair shops, centers, and vendors in the assigned area. The role uses U-Haul’s proprietary technology to assess and care for field vehicles, and coordinates technicians and equipment maintenance. Applicants must be legally authorized to work in the United States and must not require employer sponsorship. The position is based at 29600 Michigan Ave, Inkster, Michigan 48141.

Requirements

Ability to work on call.
General mechanical knowledge.
Multi-unit-style management experience.
Ability to communicate professionally and collaborate with others.
Proficient computer skills, especially Microsoft Office.
Reasonable and predictable attendance.
Applicants must be legally authorized to work in the United States and must not require employer sponsorship.
U-Haul will not hire or re-hire nicotine-product users in Michigan.

Responsibilities

Liaise among marketing companies, centers, repair shops, vendors, and occasionally customers.
Route and schedule mobile repair technicians to complete needed repairs.
Monitor equipment in the field to strategically plan maintenance.
Oversee transfer drivers.
Work closely with Roadside Assistance Team members.
Organize maintenance campaigns and initiatives.
Prospect and maintain relationships with service providers.
Review and audit repair records.
Monitor outside garages for the quality of work performed on U-Haul rental equipment.
Provide assistance in additional areas as necessary, following the directives and guidance of a supervisor.