Rep IV, Office Operations Support

Newell Brands•Jackson, MS

About The Position

The Operations Administrator provides administrative and operational support to operations and serves as a resource for day-to-day human resources and office administration activities. The role helps ensure efficient site operations by coordinating administrative processes, maintaining records, supporting employee programs, and facilitating communication between departments. The ideal candidate is highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.

Requirements

2–5 years of experience in a manufacturing and/or distribution environment.
Intermediate user-level proficiency in Microsoft Outlook, Word, and Excel.
Basic user-level proficiency in Microsoft Access.
Ability to learn HCM, Workforce Time & Attendance, and/or other internal software programs.
Ability to read and locate information, understand applied technology, and use or apply basic and intermediate math skills.
Ability to observe and listen effectively.
Strong verbal and written communication skills.
Ability to lead and actively participate in a teaming environment.
Ability to effectively motivate, manage, and lead others.

Nice To Haves

Bachelor’s degree.
Prior HR experience.

Responsibilities

Prepare reports by collecting, analyzing, and presenting operational and HR data.
Provide administrative support to the Site Lead and HR Business Partner in daily plant operations.
Coordinate action-item tracking and follow-up from leadership meetings, operational reviews, audits, and continuous improvement initiatives.
Support productivity, PEAK, and operational excellence initiatives through project coordination, documentation, and reporting.
Lead and participate in PEAK initiatives in support of departmental and site goals.
Support employee engagement initiatives by coordinating recognition programs, morale events, and site communications.
Assist with onboarding, including new-hire paperwork, orientation scheduling, and employee setup.
Coordinate hourly training and development programs, including technical skills testing, training records, compliance tracking, and cross-training initiatives.
Coordinate the hourly performance review process, including 90-day new-hire evaluations, reporting, and performance analysis.
Maintain employee personnel files and ensure HR documentation is accurate, current, and confidential.
Answer routine employee questions about company policies, benefits, and HR procedures, escalating complex matters to the Site HR Business Partner as appropriate.
Assist with preparation of Affirmative Action Plans, EEO reporting, quarterly compliance reports, and other required regulatory documentation.
Promote consistent application of company policies and procedures in accordance with the employee handbook.
Assist with preparation of presentations, business reviews, leadership communications, and plant correspondence.
Coordinate site meetings, visitor activities, employee events, and other administrative functions.
Maintain operational documentation, procedures, records, and filing systems.
Support departmental budget preparation, budget tracking, purchase requisitions, and administrative accounting activities.
Perform other duties and special projects as assigned.