REO Transaction Specialist I

Auction•Irvine, CA

About The Position

The REO Transaction Specialist I plays a critical role in ensuring offers move seamlessly from contract to closing. The primary responsibility is to push offers to close on time, document any delays, and maintain proactive communication with all parties involved. This includes issue resolution, inbound and outbound calls, and timely email communication with buyers, agents, and closing partners. The role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

Requirements

  • Strong organizational skills.
  • Attention to detail.
  • Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

  • Ensure offers progress to closing according to KPI timelines.
  • Document delays and communicate updates promptly to all stakeholders.
  • Maintain accurate records in Salesforce or designated systems.
  • Handle inbound and outbound calls with buyers, agents, lenders, sellers, and closing companies.
  • Assist with buyer communication, including calls and emails, for offers under contract.
  • Address escalations promptly, drive resolution, and document actions and outcomes.
  • Work with internal teams and external partners to remove blockers and keep transactions on track.
  • Support reporting on transaction performance and closing timelines.
  • Review transaction data for accuracy and completeness.
  • Ensure adherence to SOPs and regulatory requirements.
  • Maintain audit-ready documentation.
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