REO Transaction Operations Manager (Irvine, CA)

Auction•Irvine, CA

About The Position

The REO Transaction Operations Manager directs the full life cycle of the Real Estate Owned (REO) process and works to ensure efficient, timely closings. Reporting to the Director of Operations, this role coordinates with direct reports and third-party vendors and clients, communicates with clients, real estate agents, and title and escrow companies, and identifies and addresses adverse trends affecting closing timelines. The manager also supports strategic planning to maximize profitability and operational efficiency, develops property liquidation strategies, monitors contracted relationships and compliance with asset management guidelines, and helps ensure staff performance meets department goals and budget targets. Additional responsibilities include training and developing staff, analyzing data, recommending corrective measures, and completing special projects to improve operational efficiency.

Requirements

Minimum 3–5 years of real estate closing, title, and mortgage experience.
Proven experience managing the REO process.
Strong organizational skills and attention to detail.
Self-motivation and ability to thrive in a fast-paced environment.
Strong communication and interpersonal skills.
Ability to analyze data and implement corrective strategies.
Extensive knowledge of the mortgage industry, including real estate closing, title policies, title resolution, and foreclosures.
Thorough knowledge of real estate procedures, documents, contracts, title, escrow, and HUDs.
Demonstrated ability to lead and develop a high-performing team.

Nice To Haves

Bachelor’s or Associate degree with a concentration in business, real estate, or a related field.

Responsibilities

Oversee and direct the entire REO process life cycle to ensure efficient and timely closings.
Act as a central liaison between direct reports and third-party vendors and clients.
Communicate with clients, real estate agents, and title and escrow companies.
Identify adverse trends in the REO process and implement steps to improve closing timelines.
Assist with strategic planning initiatives to maximize profitability and operational efficiency.
Develop strategies to liquidate properties within established timelines.
Run reports to monitor the effectiveness of contracted relationships.
Monitor exception reports to ensure compliance with established asset management guidelines.
Ensure staff performance aligns with department goals and budgeted targets.
Provide senior management with feedback about potential issues affecting established goals.
Facilitate staff training and development programs.
Create, maintain, and analyze data to identify negative trends and implement corrective measures.
Undertake special projects as needed to enhance operational efficiency.