REO Transaction Operations Manager (Irvine, CA)
About The Position
The REO Transaction Operations Manager manages and directs the full life cycle of the Real Estate Owned (REO) process, ensuring timely closings through effective coordination with relevant parties and proactive identification of adverse trends. The position reports directly to the Director of Operations. The manager serves as a central liaison between direct reports and third-party vendors and clients, communicating with clients, real estate agents, and title and escrow companies. The role includes identifying and correcting process trends, contributing to strategic planning, developing strategies to liquidate properties within established timelines, and monitoring contracted relationships and compliance with asset management guidelines. The manager also ensures staff performance aligns with department goals and budget targets, provides feedback to senior management on issues that may affect goals, facilitates staff training and development, and creates, maintains, and analyzes data to identify negative trends and implement corrective measures. Special projects may be assigned to improve operational efficiency.
Requirements
- Minimum 3–5 years of real estate closing, title, and mortgage experience.
- Proven experience managing the REO process.
- Detail-oriented, with strong organizational skills.
- Self-motivated and able to thrive in a fast-paced environment.
- Strong communication and interpersonal skills.
- Ability to analyze data and implement corrective strategies.
- Extensive knowledge of the mortgage industry, including real estate closing, title policies, title resolution, and foreclosures.
- Thorough knowledge of real estate procedures, documents, contracts, title, escrow, and HUDs.
- Demonstrated ability to lead and develop a high-performing team.
Nice To Haves
- Associate or bachelor’s degree with a concentration in business, real estate, or a related field preferred.
Responsibilities
- Oversee and direct the entire REO process life cycle to support efficient, timely closings.
- Act as a central liaison between direct reports and third-party vendors and clients.
- Communicate with clients, real estate agents, and title and escrow companies.
- Identify adverse trends in the REO process and implement corrective steps to improve closing timelines.
- Assist with strategic planning to maximize profitability and operational efficiency.
- Develop strategies to liquidate properties within established timelines.
- Run reports to monitor the effectiveness of contracted relationships.
- Monitor exception reports to ensure adherence to established asset management guidelines.
- Ensure staff performance aligns with department goals and budgeted targets.
- Provide senior management with feedback about potential issues affecting established goals.
- Facilitate staff training and development programs.
- Create, maintain, and analyze data to identify negative trends and implement corrective measures.
- Undertake special projects to enhance operational efficiency.
Benefits
- Medical, dental, and vision insurance.
- Auction.com contributes an amount equal to 25% of eligible employee contributions to its 401(k) plan.
- Paid Time Off (PTO), including 12 paid holidays.
- Annual performance bonus eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
